Mercedes-Benz of Naples - Service Center

Geoff is really awesome - you have such a great assett to your company here. I come from a family who owned many car and marine dealerships, I have been in factories and on the assembly lines of some major your company here. I come from a family who owned many car and marine dealerships, I have been in factories and on the assembly lines of some major manufacturers from watching cars get assembled from kits to some high end factory lines worldwide, so I am not that ignorant...grew up with techs in my dads service workshops too and so normally as a woman when I go into dealerships men treated me like I was some blonde xxxxx who was dumb - I NEVER have this problem at the Naples dealership - this is such a pleasure to come to your service department and I really appreciate it. Dont ever judge a booik by its cover, and thats just how you guys are - THANK YOU!!!!! More

My service writer was very professional and down to earth. He made my wife and I feel important as customers and provided us with a loaner while our Mercedes was in for repair. I am very satisfied wi earth. He made my wife and I feel important as customers and provided us with a loaner while our Mercedes was in for repair. I am very satisfied with the service I received and more from my service writer down to the service technican. Thanks again, Gary Siciliano More

I PERSONALLY HAVE PURCHASED A S550 IN 2007 AND SINCE THEN HAVE BEEN TREATED VERY WELL. I BRING MY FLEET OF SPRINTERS TO YOU FOR THE SAME REASON I KEPT COMING BACK FOR MY PERONAL CAR, GREAT SERVICE AND FAIR HAVE BEEN TREATED VERY WELL. I BRING MY FLEET OF SPRINTERS TO YOU FOR THE SAME REASON I KEPT COMING BACK FOR MY PERONAL CAR, GREAT SERVICE AND FAIR PRICING. ED ANGELL 239-340-4778 More

Tino always takes very good care of us in the service department. We were in for a scheduled maintenance service. We always have a loaner car while our car is being worked on. I can only drive cars tha department. We were in for a scheduled maintenance service. We always have a loaner car while our car is being worked on. I can only drive cars that I fit into, I am quite petite, and Mercedes always takes very good care of me. We love our car, even though it is an older model and the Service department treats us as if we just bought a new car ! I feel confident after the service is done, I feel safe in my car and that everything was done the right way. I also feel that we are getting value for money in the repairs department. We do have an extended warrantee, but there is always a healthy discussion concerning the charges and we feel that Mercedes is very fair. I would say the most important value for me is the safety factor I feel when I have a problem and your service department takes care of it. Thank You, Terry Brzeski More

Geoff and Jackie were exceptionally courteous, gracious and helpful. The only problem I experienced was when I pulled out of your driveway , my car's dashboard lights went immediately on and I had to turn and helpful. The only problem I experienced was when I pulled out of your driveway , my car's dashboard lights went immediately on and I had to turn around and return the car for additional and serious repair. But , at this time, all apprears to be well. The loaner car was also a bonus....if I continue to have problems with my SL500 I would seriously consider a newer Mercedes. More

Geoff is always courteous. He arranges my service visits to suit my schedule. and always gets the work done per the schedule. A pleasure to work with. Bob Ractliffe to suit my schedule. and always gets the work done per the schedule. A pleasure to work with. Bob Ractliffe More