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Mercedes-Benz of Naples

Naples, FL

4.9
1,144 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,144 reviews

June 01, 2023

I took my almost-ended lease in for a recall and was directed to Adam to see if I wanted to trade-in the car for a new one. It was a great experience. Adam talked me through the options and came up wi More

by kjfay2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in service took care of my recall on the former car.
Jun 05, 2023 -

Mercedes-Benz of Naples responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 19, 2023

Amazing service at this dealership. As a Mercedes owner and not even a resident or customer of this dealership, they helped me in need. T.J ( Service Supervisor) thank you! I truly appr More

by abh11570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Mercedes-Benz of Naples responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 12, 2023

Adam was so so great. he solved my problem right away. I would highly recommend Adam. Thanks Adam you were the only one there that helped me. Jill bolner More

by Jillrbolner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam davis
May 15, 2023 -

Mercedes-Benz of Naples responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

April 27, 2023

We recently purchased a used Cadillac from Mercedes of Naples and worked with their Sales Consultant Chad Nesselhauf. He is extremely professional, he had the car detailed and in front of the dealer when More

by kmoroney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Nesselhauf
Apr 28, 2023 -

Mercedes-Benz of Naples responded

We are glad to hear Chad took such great care of you as we strive to provide a comfortable environment and relaxing facility. We hope we can continue to be of service to you down the road. Thank you for being our guest here at Mercedes- Benz of Naples!

April 21, 2023

Dealership was great, Chad was a help and so was Alex. They were very helpful thru the whole process of me buying a car. More

by Gulf Coast Taxi Inc
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Chad Nesselhauf
Apr 27, 2023 -

Mercedes-Benz of Naples responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Naples and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 30, 2023

Adam was very knowledgeable and extremely helpful! In addition it was an enjoyable process to purchase a new car. More

by Kgemas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Neglio
Apr 01, 2023 -

Mercedes-Benz of Naples responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 16, 2023

I have never had such a pleasant experience in the many automobile purchases that I have made. Adam was fantastic in the service he provided and explanations. He arranged the car I purchased to be adde More

by John D Howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Neglio
Mar 18, 2023 -

Mercedes-Benz of Naples responded

Hello John, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

March 13, 2023

I have worked with Adam for the past few years and he remains the most knowledge, reliable and professional salesman I have had the pleasure to work with.I highly recommend Adam and I look forward to con More

by greendotgo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Mercedes-Benz of Naples responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2023

Adam Davis is an excellent salesman. He is professional, knowledgeable, personable, always available to answer questions and provide assistance. It is a pleasure working with him. We hig More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Resendes, Service Adviser - Excellent service!
Mar 10, 2023 -

Mercedes-Benz of Naples responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. . Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 05, 2023

Adam is great. Great Service and my experience was very pleasant. Would buy from there again More

by patriciaivy75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Mercedes-Benz of Naples responded

Hi, here at Mercedes-Benz of Naples, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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