Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Naples
Naples, FL
1,134 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction.
Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,134 reviews
November 22, 2012
I selected this dealer because it is close to home and I have always had excellent service on my 2008 C300. I had to purchase my 2008 Model in Sarasota because that was the only dealership USAA where USAA have always had excellent service on my 2008 C300. I had to purchase my 2008 Model in Sarasota because that was the only dealership USAA where USAA allowed a discount. USAA now allows discounts at all Mercedes dealers. I was ver pleased when I looked into new 2013 models at Mercedes of Naples, Katherine sent me a warm reply. She called me when we arrived in Naples and we made an appt. to meet. I fell in love with the car she showed me and the rest is history. Katherine is a very warm, helpful person. A pleasure to do business with. Best regards, Dorothy Senft David V, Senft More
by ddsenft
Employees Worked With
Katherine L. Russell
Helpful November 06, 2012
Jane Honeg-Cook Quality Excellent Appeal Excellent Jane Honeg-Cook Quality Excellent Appeal Excellent Service Excellent I have always shop at Jaguar. I stopped in to Mercedes-Benz of Naples. Just Jane Honeg-Cook Quality Excellent Appeal Excellent Service Excellent I have always shop at Jaguar. I stopped in to Mercedes-Benz of Naples. Just Thinking about trading in my car... that is where I met the salesman Adam Davis, Not only did I find he knew ABSOLUTELY everything about every model, He actually cared that I understood how every thing in my NEW vehicle worked. Needless to say as of now you can see I purchased a 2013 E350, my intentions in the next year will be to own the AMG C63, I found his presentation to be quite humorous, Which took a lot of pressure off of me. Will I shop there again YES!!! Will I ask for Adam ABSOLUTELY!!! Does he take care Of his Clients after the purchase YES!!! I want to thank you for my stress free experience at your dealership. Jane Cook More
by jhoneg
April 15, 2011
Dan Beverage was very helpful and informative. I am very pleased with the purchase of my S550 Mercedes. I was given exceptional service I will recommend this dealership to my friends. Mr Beverage is Very pr pleased with the purchase of my S550 Mercedes. I was given exceptional service I will recommend this dealership to my friends. Mr Beverage is Very professional! Sincerely, Francis Dickson More
by francisdickson
Employees Worked With
Dan Beverage
March 15, 2011
Taylor Hartfield is a new car sales person in the show room of Mercedes of Naples Florida. I recently purchased a 2011 E550 Mercedes sedan frpm Mr. Hartsfield. During the selling phase he continually st room of Mercedes of Naples Florida. I recently purchased a 2011 E550 Mercedes sedan frpm Mr. Hartsfield. During the selling phase he continually stressed his personal care for his customers even after the sale. This care did not materialize. First, as you would expect, the E550 is a complex car with many special features. The time Mr. Hartsfield spent expaining some of these feartures was negligible. Furthermore, after the sale, when I phoned Mr. Hartfield with questions, he would not accept my calls or respond to my messages. More
by David Sheftel
Employees Worked With
Taylor Hartsfield
