Mercedes-Benz of Naples

Excellent service from start to finish. Ron Pomella is my service rep. He is fabulous! Nice loaner car and my car was repaired, cleaned and ready to go when promised. service rep. He is fabulous! Nice loaner car and my car was repaired, cleaned and ready to go when promised. More

You had what we were looking for. There was no pressure. The sales person came in early to fit our needs and schedule. As I am the only driver, Lou drove our old car back to our house in Marco. The sales person came in early to fit our needs and schedule. As I am the only driver, Lou drove our old car back to our house in Marco. More

Pleasant and professional experience. I felt that this dealer was interested in making sure I had the best information to make a decision on what make of car to buy (I was considering several different lu dealer was interested in making sure I had the best information to make a decision on what make of car to buy (I was considering several different luxury brands) and did not pressure me in any way. This was probably the best experience buying a car that I have ever had. All the people at the dealership that I came in contact with were very nice to deal with. And I can't say enough about my sales rep, Adam Davis, who spent a considerable amount of time answering all my questions and helping me make my selection. I truly felt we were sitting on the same side of the table when we finally agreed on price and terms. That said, I got a really good deal...not just my impression...but based on data about what other folks had paid. This dealer, in return, has a new customer that will return for my next purchase. More

Both Nathan and Alex displayed proffessionalism and knowledge about the Mercedes E Class and were more than helpful in dealing with my questions. They went the extra mile in order to provide superior c knowledge about the Mercedes E Class and were more than helpful in dealing with my questions. They went the extra mile in order to provide superior customer service. I was very pleased with my purchase and would highly recommend Mercedes Benz of Naples as a great Dealership with extremely capable sales consultants. They listen well and don't rush the process. More

Everyone we dealt with, from reception to service handler to the car loaner representative was extremely cordial and friendly. Our service handler kept us updated daily on when the car would be ready based o to the car loaner representative was extremely cordial and friendly. Our service handler kept us updated daily on when the car would be ready based on the delivery of the part that had to be ordered. Extremely satisfied. More

I found the Service agent Ron Pomella to be excellent. He was very knowledgeable, explained the issues and options, including associated costs, very well, and, in my view, is very trustworthy. The work w He was very knowledgeable, explained the issues and options, including associated costs, very well, and, in my view, is very trustworthy. The work was done timely and well. More

Mike Cozza was exceptional! not a single problem, would recomend this dealership antime! They gave me a loaner cuz there was more things to do on my SUV w no hesitation. recomend this dealership antime! They gave me a loaner cuz there was more things to do on my SUV w no hesitation. More

My service appt. was just dandy. Chuck does an outstanding job. Your prices far exeed what I can get the service elswhere. However,I have the service done at a Mercedes Benz dealership due to th outstanding job. Your prices far exeed what I can get the service elswhere. However,I have the service done at a Mercedes Benz dealership due to the eventual sale by me of my SL. Otherwese, I'd get oil changes, etc. done elsewhere. I rated the quality of work as N/A because I have no idea if it was done correct OR at all. R.A.Russell More

We bought our first Mercedes from Dennis and enjoyed working with him. Our experience both times has been very good. He knows his cars and is easy to work with. working with him. Our experience both times has been very good. He knows his cars and is easy to work with. More

Frist, Jeff is a class employee!! He Welcomed me, knew Frist, Jeff is a class employee!! He Welcomed me, knew exactly what service I needed and directed me to the waiting area to relax and have some coffe Frist, Jeff is a class employee!! He Welcomed me, knew exactly what service I needed and directed me to the waiting area to relax and have some coffee or "goodies". He indicated that It might be a few hours, but all service was completed within an hour or so. My car was returned very clean and spotless! In short, It was a good experience. I also had an opprotunity to talk with my salesman who sold me the car, Rich Grimes. He asked how things were going with the car and if I had any questions! It was a pleasure to talk to Rick. He is also a class guy!! Jerry Rauso More