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Mercedes-Benz of Naples

Naples, FL

4.9
1,144 Reviews
Mercedes-Benz of Naples is a Naples FL Mercedes-Benz dealer serving South Florida and Central Florida Mercedes-Benz owners and shoppers. We are recognized as the premier destination for new Mercedes-Benz FL and used Mercedes-Benz FL. Visit our Mercedes-Benz dealership and discover unparalleled service, selection and satisfaction. Mercedes-Benz of Naples in Florida treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to EXCELLENCE. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our new Mercedes-Benz FL or used Mercedes FL, schedule a Mercedes-Benz test drive and investigate our Mercedes-Benz financing options . You can also request more information about a vehicle using our online form or by calling 1-888-606-8697.
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501 Airport Rd S

Naples, FL

34104

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Showing 1,144 reviews

August 10, 2013

Adam Davis has easily been the most pleasurable & knowledgeable individual I have ever dealt with in the car buying process! Personally, I have been in sales for over 20+ years, have mentored dozens More

by dtansey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 05, 2013

Upon looking for a mercedes c250 coupe for the longest, the mercedes benz dealership of naples was the place to go. I was looking for this specific vehicle for the longest in orlando when I had finally see More

by ravint90
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Gallardo, Joe Jalbert
Aug 06, 2013 -

Mercedes-Benz of Naples responded

We are very blessed to have such a great team. Thank you for the great feedback! We truly appreciate your time.

August 04, 2013

I had an excellent experience at Mercedes Benz of Naples. Adam was extremely knowledgeable and helpful and Joe Jalbert went the extra mile to help get the lease approved. I felt very comfortable working with More

by emilyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe "JP" Politi
Aug 06, 2013 -

Mercedes-Benz of Naples responded

We appreciate your recommendation Emily! Thank you for the time that you took to provide your feedback.

August 03, 2013

Both Tom Butz and Tom Negilio were extremely helpful, efficient and made the car buying experience fantastic. Tom was prepared, the car was ready and he understood all the features and explained them ver More

by CoryMeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Butz, Tom Neglio
Aug 06, 2013 -

Mercedes-Benz of Naples responded

Thank you for your great review Cory! Tom is a huge asset to this dealership. We're happy to hear that he helped provide an efficient and fantastic experience.

August 02, 2013

Prompt, courteous service. Explained the details of the car and programed the garage door opener. Brought the car to my home. Had all of the paper work organized and explained the items. More

by NancyNear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtiss Alden
Aug 06, 2013 -

Mercedes-Benz of Naples responded

Thank you for your time to leave us a review Nancy! We're happy to hear that Curtis went above and beyond to provide great customer service.

August 01, 2013

I have bought 36 cars (33 new) in my life and this is among the very best and enjoyable transactions that I have experienced. My salesperson, Glen Trautman, was attentive and very professional in my purc More

by WGWtrolley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe ? in final paperwork
Aug 06, 2013 -

Mercedes-Benz of Naples responded

We truly appreciate your time to leave such a great review! We have posted your review on our Facebook page as the review of the week. Thanks again!

August 01, 2013

Terrific experience. Ann Margaret is a pro. No fluff. To the point. Answered questions directly. Would recommend her to anyone. Interested in Mercedes. She has good rep with current customers who recommende More

by Truane118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 06, 2013 -

Mercedes-Benz of Naples responded

Sounds like Ann, no fluff and to the point. We appreciate your recommendation!

July 31, 2013

Adam is an enthusiastic well informed sales person who respectfully and tactfully builds a relationship with his customers. He is knowlegable about the products and the competition. He maintains the rel More

by tommmy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
July 31, 2013

Chuck did a nice job explaining all of the work needed to my car. The only marginal complaint I have is that they did a terrible job washing the car at the end of service! More

by jamiechilds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Searles
Jul 31, 2013 -

Mercedes-Benz of Naples responded

Thank you for your great review Jamie! And we truly appreciate your feedback on the quality of your car wash. We'll keep a closer eye on that.

July 30, 2013

Rich was a wealth of knowledge relating to the various models we were investigating and promptly responded to all questions, no matter how mundane, allowing us to make decisions based on actionable inform More

by JMC0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Grimes, Joe Jalbert
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