Mercedes-Benz of Naples

Everyone working here is professional and knowledgeable and goes above and beyond what is considered standard customer service. Our salesman, Chad was extremely helpful without exerting pressure. A ver and goes above and beyond what is considered standard customer service. Our salesman, Chad was extremely helpful without exerting pressure. A very skilled salesman. Omega, the Sales Manager is a gem also. But we couldn’t have done without Fritz, our concierge, who walked us through every step of the vehicle over and over with great patience. Barbara Rorick & Frank Sikorski More

Great people Adam and Sam are so awesome to work with really smart guys I am so happy really smart guys I am so happy More

Helen Freitas has been fantastic to work with. We started out with a test drive in a New S class. (Love the car by the way.) At first we were going to buy the car we test drove but after thinking We started out with a test drive in a New S class. (Love the car by the way.) At first we were going to buy the car we test drove but after thinking about it we decided to order the car with the options we wanted. Through all of this process, Helen has been totally professional and kind to what we want our car to be. She is friendly and helpful and not pushy at all. She actually drove and picked us up from an appointment while we were working out the deal. We are looking forward to continue working with her thru the new car order process. If you want a salesperson that listens to what you want, we highly recommend Helen. More

Dennis Stout is amazing! . I live in Tampa, I shared with Dennis via phone what I was looking for, he didn't try to sway me to go with a car just to make a sale. He was honest . I live in Tampa, I shared with Dennis via phone what I was looking for, he didn't try to sway me to go with a car just to make a sale. He was honest, has integrity and my husband was so impress with Dennis's knowledge and professionalism, now he's looking to purchase him a car. He feels if Dennis was able to get me what I want in a car and more, Dennis can do the same for him. I am truly a happy customer. Oh I must give kudos to his team Fritz Jean -Philippe (Product Conciere) and the gentleman in the Accounting Department. Everyone made everything run smooth and quick. When a team gives this kind of service, its worth the drive. More

Brian is the best car salesman I have ever worked with. His follow through is exceptional. I got a very fair deal on my car and since I live in Florida's east coast I had a couple logicistcal issues to w His follow through is exceptional. I got a very fair deal on my car and since I live in Florida's east coast I had a couple logicistcal issues to work through and Brian was very helpful on all that he did for me. He has stayed in touch with me post-sale, which is unheard of and is always helpful and great to deal with. More

Very smooth transaction. everyone was professional and helpful. Joe in sales very knowledgeable and friendly. I will work with him again. everyone was professional and helpful. Joe in sales very knowledgeable and friendly. I will work with him again. More

He was very knowledgeable and helpful when I was choosing my car. He made it possible to ensure the transition went smoothly. Again I will go back to him when selecting another Mercedes car. Awesome service! my car. He made it possible to ensure the transition went smoothly. Again I will go back to him when selecting another Mercedes car. Awesome service!!!!! More

Brian Shea made this experience extremely easy and pleasurable - which is very rare. He’s knowledgeable, responsive and truly cares about his clients. Our deal was complicated in that we needed to ha pleasurable - which is very rare. He’s knowledgeable, responsive and truly cares about his clients. Our deal was complicated in that we needed to have the car sent up north and he was on the ball the whole way through - making sure everything went smoothly, even though the sale was already done. I can’t say enough good things about Brian, the whole experience was surprisingly easy thanks to him. More

Adam was very attentive and thorough when answering all the questions I had. He was very knowledgeable about his product the questions I had. He was very knowledgeable about his product More

Adam Davis was easy to work with. Not high pressure at all. Did his best to find the car that met my requirements. Not high pressure at all. Did his best to find the car that met my requirements. More