Mercedes-Benz of Naperville - Service Center

I worked with Kevin Vosburgh to schedule a service appointment. Kevin was extremely professional from start to finish. He made my experience very smooth and seamless. My vehicle was in and out with appointment. Kevin was extremely professional from start to finish. He made my experience very smooth and seamless. My vehicle was in and out without a glitch. Great job Kevin and the whole service team! More

Went for radio. problem. Was there all day from 730 am .Not fixed. Have to go back next week problem. Was there all day from 730 am .Not fixed. Have to go back next week More

Rich Service Manager is the best. Always follows through on my requests. Needed new tires, Rich researched the best tire for my particular situation at the best price. Extra request Always follows through on my requests. Needed new tires, Rich researched the best tire for my particular situation at the best price. Extra request for wheel maintenance was also completed. More

Excelente servicio, como no hablo ingles, llegue con algo de incertidumbre por esto, y me fue muy bien, el asesor muy amable y me explico todo a detalle. de incertidumbre por esto, y me fue muy bien, el asesor muy amable y me explico todo a detalle. More

Very professional staff and honest mechanics. Sales people always welcoming and follow up on questions immediate. Sales people always welcoming and follow up on questions immediate. More

No waste time, very polite staff and comfortable place. Very complete report about diagnostic problems of te vehicle. Very complete report about diagnostic problems of te vehicle. More

Dealership did great job communicating and get work done in timely fashion. Nick the service tech I dealt with went above and beyond to help ease the process. in timely fashion. Nick the service tech I dealt with went above and beyond to help ease the process. More

Good customer service never have a problem with this here. Quick on service and explaining the work here. Quick on service and explaining the work More

My Service Rep. Is always finding way to save me money on repairs or parts. Always gives Excellent Service and I really Appreciate him. Thank you Rich Wildeveld. Nap Is always finding way to save me money on repairs or parts. Always gives Excellent Service and I really Appreciate him. Thank you Rich Wildeveld. Naperville Mercedes Benz the best at what they do. More

Mercedes-Benz is the most professional dealership I've dealt with. My service advisor is the best and since I live a distance from the dealership, he always strives to ensure that I get everything done to dealt with. My service advisor is the best and since I live a distance from the dealership, he always strives to ensure that I get everything done together to minimize my visits. The dealership is spotless, and my C-300 is always immaculate when I pick it up. Richard gets a 10/10 in my book. More