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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 409 reviews

July 07, 2023

The associate is very knowledgeable about the car and very helpful. The manager was helpful as well. More

by AgomoHA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Aguirre and Timothy Burns
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Jul 10, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 03, 2023

Gil was an excellent, engaged salesman and consummate professional. He was an active listener and found the right car for my style and budget. Thank you, Gil! More

by Ponda Barnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert
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Jul 06, 2023 -

Mercedes-Benz of Naperville responded

Hi Ponda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2023

The customer service was excellent & the mechanical service as well. This dealership is highly recommended! More

by ozoneghost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Amanti
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Jul 06, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

July 02, 2023

I had a wonderful experience purchasing my vehicle. The process was stress free and pleasant. Juan was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More

by Bware87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Jim, Ron
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Jul 06, 2023 -

Mercedes-Benz of Naperville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Great service - prompt efficient friendly. Offered me a Lyft ride to and from downtown Naperville so I could shop and have lunch instead of sitting in the waiting room. More

by Gabby
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld
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Jul 03, 2023 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2023

Everything was done as promised and was done on time. Adam the service adviser, who I have used for 4 years is excellent. More

by William
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Dellert
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Jul 03, 2023 -

Mercedes-Benz of Naperville responded

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 23, 2023

Efficient and professional. New customer, so my buying and 1st service experience have been very positive. More

by Ems
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don't know
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Jun 26, 2023 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 22, 2023

Honest and upfront no surprise add on. always have service done at MB Naperville last 20 years. More

by tri381
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
na
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Jun 26, 2023 -

Mercedes-Benz of Naperville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care! Drive safe, and we'll see you on the road.

June 19, 2023

I travel from Bloomington to get my cars serviced at this dealership because I trust their diagnosis and know that they have state of the art equipment to insure that repairs are performed correctly and More

by jg.grintech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Amato
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Jun 22, 2023 -

Mercedes-Benz of Naperville responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

June 18, 2023

Richard is one of the best service managers in the industry and a reason to buy a car at this dealership. More

by Rezamcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service
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Jun 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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