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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
411 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 411 reviews

September 18, 2023

Excellent service as always. I got my car back earlier than expected. I expect nothing less. Thanks. More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
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Sep 22, 2023 -

Mercedes-Benz of Naperville responded

Hi Rene, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 12, 2023

Very nice and helpful staff. however I did find myself waiting a long time for an oil change More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Sep 16, 2023 -

Mercedes-Benz of Naperville responded

Hi Ana, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2023

Adam kept me posted onto one and what was needed for my car to be repaired very professional. I was clean when I picked it up very happy with the service and also stated that in the future I might need oth More

by Steve Esposito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 14, 2023 -

Mercedes-Benz of Naperville responded

Hi Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Naperville. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Naperville!

August 28, 2023

The service is on time. They are friendly people and know what their doing too. Will refer to friend. More

by remee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Sep 03, 2023 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us, Remee! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

MY wife, son and service dog were traveling through Chicago on way to dropping son off at college and we encountered a problem with back two tires on our SUV. Mercedes-Benz of Naperville, without a pr More

by johnrfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wildeveld
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Aug 29, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 22, 2023

Dante and the Mechanic did a good job assessing the problem with my vehicle. Good job! More

by Kleeholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
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Aug 28, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2023

They did exactly what i asked them to do as they have always done in the past since I purchased my vehicle More

by George T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh did great job and Joe Wesolowski thanks for all your help
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Aug 28, 2023 -

Mercedes-Benz of Naperville responded

Hi George, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2023

Service and personnel are fantastic! Andy was (and always is) jus wonderful to work with. I have been servicing my Mercedes at this dealership for the past 12 years, and I will continu More

by robert.emmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Aug 18, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2023

Highly Recommend! James Bloom was great to work with and really went above and beyond to secure our desired car and ensure top quality. It was a pleasure working with More

by r_saiyad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bloom and Tim Burns
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Aug 14, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Again perfect as I have come to expect from Mercedes’ Benz of Naperville. Thank you More

by D.murphy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Aug 14, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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