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Mercedes-Benz of Naperville
Naperville, IL
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 409 reviews
September 10, 2023
Adam kept me posted onto one and what was needed for my car to be repaired very professional. I was clean when I picked it up very happy with the service and also stated that in the future I might need oth car to be repaired very professional. I was clean when I picked it up very happy with the service and also stated that in the future I might need other services and repairs. More
by Steve Esposito
Employees Worked With
Adam
August 24, 2023
MY wife, son and service dog were traveling through Chicago on way to dropping son off at college and we encountered a problem with back two tires on our SUV. Mercedes-Benz of Naperville, without a pr Chicago on way to dropping son off at college and we encountered a problem with back two tires on our SUV. Mercedes-Benz of Naperville, without a prior appointment, serviced the car, and in very little time got us back on the road. The service department and care manager was the best!!! More
by johnrfisher
Employees Worked With
Rich Wildeveld
August 14, 2023
Service and personnel are fantastic! Andy was (and always is) jus wonderful to work with. I have been servicing my Mercedes at this dealership for the past 12 years, and I will continu Andy was (and always is) jus wonderful to work with. I have been servicing my Mercedes at this dealership for the past 12 years, and I will continue to do so. More
by robert.emmel
Employees Worked With
Andy
August 11, 2023
Highly Recommend! James Bloom was great to work with and really went above and beyond to secure our desired car and ensure top quality. It was a pleasure working with James Bloom was great to work with and really went above and beyond to secure our desired car and ensure top quality. It was a pleasure working with him and I would highly recommend him. More
by r_saiyad
Employees Worked With
James Bloom and Tim Burns
August 06, 2023
Service was excellent. All my questions were answered in a professional manner.. Car was received on time and agent gave me a call inbetween to check about a part before r All my questions were answered in a professional manner.. Car was received on time and agent gave me a call inbetween to check about a part before replacing it. More
by lpai265
Employees Worked With
Richard
