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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 409 reviews

October 27, 2023

. .thanks to Manuel at MB Naperville service handling a warranty issue on work done before More

by Waynoil
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel and Nick
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Oct 27, 2023 -

Waynoil responded

Thanks to Manuel for the help in processing a warranty issue

October 27, 2023

AS ALWAYS I WAS CERTAINLY PLEASED WITH THE SERVICE PERFORMED. HAVING TO BE ABLE TO USE A BRAND NEW CAR IS ALWAYS A PLUS WHEN LEAVING MINE FOR SERVICING More

by RON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD WILDEVELD
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Oct 28, 2023 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us, Ron! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Excellent customer service including Elmis, Adam and Joe among others. Everyone was nice and helpful. More

by gcontos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmis and Adam
Report | Print
Oct 14, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 10, 2023

The staff here is very professional and polite. The move very diligently to get customers in and out of the dealership. I highly recommend this dealership for all your Mercedes needs. More

by sun2kist2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 12, 2023 -

Mercedes-Benz of Naperville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2023

Welcoming and attentive staff. Always appreciate my busy. Show patience and are thorough with explanations. More

by Mekeith29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wildeveld
Report | Print
Oct 10, 2023 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 23, 2023

Hi i was there for oil change it was fast service thanks but the coffee machine was broke :( More

by Ayberk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Sep 25, 2023 -

Mercedes-Benz of Naperville responded

Hello Ayberk, we appreciate you taking the time to leave us this feedback. We always strive to provide personable and excellent customer service. Thank you for the review!

September 21, 2023

Great facility. Service gets the car in quickly. Loaners are available if the car has to be there 2hrs or more. Nice lounge area. More

by acparla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont recall name
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Sep 24, 2023 -

Mercedes-Benz of Naperville responded

Hi, we really appreciate your feedback! Drive safe, and we'll see you on the road.

September 19, 2023

I scheduled a 130K service on my 2013 C300 and was informed that my rear subframe was rusted all the way through and needed to be replaced. I am so glad that the technician found that during his inspe More

by patriciamohorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Scumaci
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Sep 22, 2023 -

Mercedes-Benz of Naperville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Excellent service as always. I got my car back earlier than expected. I expect nothing less. Thanks. More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Sep 22, 2023 -

Mercedes-Benz of Naperville responded

Hi Rene, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 12, 2023

Very nice and helpful staff. however I did find myself waiting a long time for an oil change More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Sep 16, 2023 -

Mercedes-Benz of Naperville responded

Hi Ana, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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