Mercedes-Benz of Naperville

I actually bought my car there and that's really where it all began. In one year my car was in there for service no less than 10 times. They did a horrible job with everything. Now they sent me a letter sa all began. In one year my car was in there for service no less than 10 times. They did a horrible job with everything. Now they sent me a letter saying that I'm such a valuable customer they would like to buy my car back. Yeah buy for half of what is worth and jack up the price on a new car because they refuse to deal with new vehicles. I will never buy a car from any company within the Laurel family. More

Incredibly bad experience from sales. Too worried Incredibly bad experience from sales. <br><br>Too worried about survey results with no interest in satisfying the customer.<br><br>Attempted to raise Incredibly bad experience from sales. <br><br>Too worried about survey results with no interest in satisfying the customer.<br><br>Attempted to raise price at the last minute on a $60,000 car.<br><br>Made no attempt to resolve issues with desired DVD NAV.<br><br>Still wants to do business in future with no clue of why that would never happen. More