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Mercedes-Benz of Naperville

Naperville, IL

4.7
411 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 411 reviews

December 06, 2023

The team at Mercedes Benz Naperville thoroughly impressed me from first entry to driving off the lot in my new Mercedes Benz. I was greeted promptly upon arrival and treated with kindness and respect. My sal More

by ShowtimeWRM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Aguirre, Joseph Wasson, Juan, Tim, Joe, and Mo
Dec 08, 2023 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

November 22, 2023

Had a wonderful experience and great customer service. Easiest car buying experience I’ve ever had. More

by Msshavonne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager and Ron
Nov 24, 2023 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

Generally the most effective dealership I’ve worked with. There are always ups and downs but almost everyone in service and sales is top notch. I have been using this dealership since the year 2000. In the l More

by mukund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 17, 2023

Nick is my go-to guy: Friendly, knowledgeable, and very accessible. He's a problem solver. Overall, great customer experience. More

by larearra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Scumaci
Nov 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 10, 2023

They got my sons C300 in quickly and were able to take care of the warrantied subframe issue with no problem. We got the car back sooner than expected and they kept us informed every step of the way. Gr More

by Tgreifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 13, 2023 -

Mercedes-Benz of Naperville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 08, 2023

Very good service and communication. Frank A is always on top of things. This is our second vehicle we have taken to MB of Naperville and never any issues. More

by Eric V...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Amanti
Nov 10, 2023 -

Mercedes-Benz of Naperville responded

Hi Eric, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 07, 2023

I am very happy with the service I’ve received at this location. Their employees are friendly and accommodating. I could go to a dealer closer to my home but I feel comfortable working with this dealershi More

by NewBuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 10, 2023 -

Mercedes-Benz of Naperville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 03, 2023

They went above and beyond to find us what we like. I will recommend Mercedes Benz of Westmont to everyone More

by K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Annie
Nov 07, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

November 01, 2023

Every time I dropped my car for check ups would receive the car back with other issues, including employee's mistake and not detail oriented. This will result to going back and forth to the dealership to h More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Dante, Joseph
Nov 02, 2023 -

Mercedes-Benz of Naperville responded

Thank you, Vickie, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0312. We hope to hear from you.

November 01, 2023

I was very impressed by the professionalism of both Ron & Joe at the dealership. They both helped to make my purchase go smoothly but did not pressure me at all. So many car dealerships have high pressure sa More

by Cubby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron & Joe
Nov 03, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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