Mercedes-Benz of Naperville

Awful service. Dishonesty and rookies in sales can’t commit to a word. Joe acts like a manager but he’s a very far from management or human behaviors. Serafin is bad too, they have a terrible way in commit to a word. Joe acts like a manager but he’s a very far from management or human behaviors. Serafin is bad too, they have a terrible way in treating costumers like in movies. More

We just concluded a new lease with MB of Naperville. The process was seamless and delightful! Special thanks to Seraphim and Tim for there patience, knowledge, and professional guidance. We b love our new process was seamless and delightful! Special thanks to Seraphim and Tim for there patience, knowledge, and professional guidance. We b love our new GLE! That you More

I currently purchased Gle 350. Bloom is a professional, kind and knowledgeable person. I have very excellent experience. Appreciated ! I am very happy to have the car and enjoy working together with Bloom. kind and knowledgeable person. I have very excellent experience. Appreciated ! I am very happy to have the car and enjoy working together with Bloom. More

We recently purchased a GLC 300 . Serafin Avilia was fantastic! Super professional, terrific knowledge of the product, and most importantly customer focused. We had a terrific experience and anyone lo fantastic! Super professional, terrific knowledge of the product, and most importantly customer focused. We had a terrific experience and anyone looking for a Mercedes should reach out to him. More

Cesar, my sales associate was fantastic!!! If you’re buying a Mercedes, call Cesar!! Give him a call and he’ll take care of you!! buying a Mercedes, call Cesar!! Give him a call and he’ll take care of you!! More

Purchased 2021 GLS AMG. Katy Brand - d sales associate was very helpful. Had excellent service and went above & beyond. Great choice. Will do it again. Thanks! was very helpful. Had excellent service and went above & beyond. Great choice. Will do it again. Thanks! More

I really appreciate the service department, especially Kevin, very honest and prompt, informed me every step of the way. Connie at costumer service is the most approachable person I’ve ever met, thank you Kevin, very honest and prompt, informed me every step of the way. Connie at costumer service is the most approachable person I’ve ever met, thank you all for an outstanding service. More

Brought my ML 350 in after speaking with a service advisor named Frank. During our entire interaction, Frank was nothing but personable, knowledgeable, polite, and I felt comfortable conversing with h advisor named Frank. During our entire interaction, Frank was nothing but personable, knowledgeable, polite, and I felt comfortable conversing with him. After he repaired my vehicle he informed of a recall on my vehicle. We agreed to correct that issue and I informed him of another issue I needed corrected with the vehicle so he proceeded to order the part needed to correct the recall issue and look at the other issue I had mentioned. We’re in the process of repairing the two issues. I feel confident that these issues will be corrected promptly and professionally. More

Sales personnel you can trust The sales guy who helped me (Cesar) was so helpful in allowing me all the information I needed to make an informed decision for a vehicle purchase. I The sales guy who helped me (Cesar) was so helpful in allowing me all the information I needed to make an informed decision for a vehicle purchase. I came back a couple days later with him and purchased a new GLE. BEST Sales experience I've ever gotten and I've bought cars for over 15 years!!!! Definitely ask for Cesar, he truly cares about the customer!!! More