Mercedes-Benz of Naperville

Great dealership!! Worked with Janice and team to purchase a car and Janice was always prompt in communication, went over details at every step (test drive, paper work, delivery), and made sure to he purchase a car and Janice was always prompt in communication, went over details at every step (test drive, paper work, delivery), and made sure to help us find something we really liked after understanding what we were looking for. The dealership is also very clean and everyone we interacted was great! More

Great people to deal with. Had me in and out in under 2 hours. I will recommend them to everyone and will be a repeat buyer. hours. I will recommend them to everyone and will be a repeat buyer. More

Elmis helped us with our purchase. He was extremely professional and helpful. He stayed with us even after the dealership closed to do a tutorial, which was very helpful. The purchase process was quick professional and helpful. He stayed with us even after the dealership closed to do a tutorial, which was very helpful. The purchase process was quick and easy. We really appreciate everybody's help More

I worked with Jim Bloom to purchased a new GLS. Jim, and Joe were very professional, and extremely responsive and helpful. It was a great experience! Joe were very professional, and extremely responsive and helpful. It was a great experience! More

James helped us get into our GLC 43. Process was fast and easy and the staff was very helpful and knowledgeable. Loving the new car. easy and the staff was very helpful and knowledgeable. Loving the new car. More

I do not recommend this dealership to anyone. I brought my vehicle in for failed emission test. They had it for about 3 days and said it was good so I gave it a week before I went to emissions again. I the my vehicle in for failed emission test. They had it for about 3 days and said it was good so I gave it a week before I went to emissions again. I then failed again only with more issues. Now it was 600 for the first appointment and then when I brought it back they didn't charge me but kept my vehicle for 9 days and then called me to say we couldn't get your vehicle to pass so you will need to pay some outrageous amount so I'm upset and I leave out of lot and red light comes on regarding tire so I turn right back into lot to tell them something else is wrong and some guy checks air pressure and tells me it will reset itself just keep driving. I drove for 2 days then my vehicle starting shaking and feeling like it was going to break if I hit a bump and steering wheel was shaking. I tell them this and they look at it and tell me it will cost me 180 for them to look at it. YOU JUST HAD MY Vehicle for days and now I have to pay for something that went wrong with my car while in your possession. I refuse to go back. More

Just bought an E350 at Mercedes of Naperville. Our salesperson, Omer, was friendly, helpful and professional. We felt no pressure and received all the information we needed to make our decision to pu salesperson, Omer, was friendly, helpful and professional. We felt no pressure and received all the information we needed to make our decision to purchase the car. The finance manager couldn’t have been nicer as well. The car is fabulous and we readily recommend this dealership. More

Awful service. Dishonesty and rookies in sales can’t commit to a word. Joe acts like a manager but he’s a very far from management or human behaviors. Serafin is bad too, they have a terrible way in commit to a word. Joe acts like a manager but he’s a very far from management or human behaviors. Serafin is bad too, they have a terrible way in treating costumers like in movies. More

We just concluded a new lease with MB of Naperville. The process was seamless and delightful! Special thanks to Seraphim and Tim for there patience, knowledge, and professional guidance. We b love our new process was seamless and delightful! Special thanks to Seraphim and Tim for there patience, knowledge, and professional guidance. We b love our new GLE! That you More