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Mercedes-Benz of Naperville
Naperville, IL
411 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 411 reviews
August 30, 2021
Sandy was very nice and very helpful when scheduling my service appointment. Adam was extremely thorough and explained ever detail. Their Service Center was impeccable and very comfortable. Overall I was service appointment. Adam was extremely thorough and explained ever detail. Their Service Center was impeccable and very comfortable. Overall I was very satisfied with my experience and would recommend them. More
by Rlmdrexrode
Employees Worked With
Sandy Karasch, Adam Brodus
August 27, 2021
Elmis and the financial manager (I forgot his name) was tier 10 with the service they provided me. They both was honest amd trustworthy. I love the car I purchased!!! Thanks, guy's😊 tier 10 with the service they provided me. They both was honest amd trustworthy. I love the car I purchased!!! Thanks, guy's😊 More
by Jimmy Jones
Employees Worked With
Elmis Figueroa
August 25, 2021
My service manager Adam did a a great job keeping me informed on my car's progress. He provided me with the detailed information I needed to make the right decisions in proceeding with my car's mainten informed on my car's progress. He provided me with the detailed information I needed to make the right decisions in proceeding with my car's maintenance. Adam is a credit to your team. More
by jerrynestor203
Employees Worked With
Adam
August 23, 2021
Service at Mercedes Benz of Naperville is stellar. They were professional and highly knowledgeable. My service professional was Adam. He spent time talking with me about the care and maintenance of my new were professional and highly knowledgeable. My service professional was Adam. He spent time talking with me about the care and maintenance of my new 2021 GLE. He even gave me some tricks and tips. More
by Ginny
Employees Worked With
Adam Brodus
August 13, 2021
Compared to a visit of mine in the height of pandemic it is observed that things have greatly improved and there is a service person to greet you at your entry to the bay. Assistant Manager Kevin was very is observed that things have greatly improved and there is a service person to greet you at your entry to the bay. Assistant Manager Kevin was very courteous and prompt. More
by Rudy
Employees Worked With
kevin
August 12, 2021
I brought my GLB250 in for my "Service A". Frank Amanti took care of everything with professionalism and courtesy.. Happy with the work and the experience. took care of everything with professionalism and courtesy.. Happy with the work and the experience. More
by Randy
Employees Worked With
Katy Brand
