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Mercedes-Benz of Naperville

Naperville, IL

4.7
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 412 reviews

March 13, 2022

We are so glad we can get help from James and Michael. Thanks both of them More

by lin5205208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bloom& Michael Hurst
Mar 14, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! We can't wait to see you again, have a great day.

March 12, 2022

Josh Stoll at Mercedes Naperville was AWESOME! He made the entire process of purchasing our GLE very enjoyable and stress free. Josh is extremely knowledgeable and meticulous but more importantl More

by feminis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Stoll, Tim Burns
Mar 13, 2022 -

Mercedes-Benz of Naperville responded

Hi Feminis, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! If you need more help, our team is available to talk -- safe travels!

March 04, 2022

Nick Scumaci is the best service advisor I’ve ever dealt with! He goes above and beyond every time I need anything for my vehicle. More

by MelR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scumaci , Michael Hurst
Mar 06, 2022 -

Mercedes-Benz of Naperville responded

Hi Melr, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2022

Adam, was amazing. Told him what I needed and he explained everything perfectly/no surprises and even came up with a plan for future services. Exceptional service, hi More

by Bvaldivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Brodus
Mar 03, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

February 26, 2022

Was ready to buy a GLB 7 days prior at Mercedes’ Westmont- we were there- they had my check in their hands!!!! And then they revealed to us that the GLB had been in an accident! What?’!?! We have p More

by teachme4
Recommend Dealer
Yes
Employees Worked With
Elmis Figeurea
Mar 02, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 22, 2022

People are friendly and patient. Service are prompt. Waiting room is spacious and with coffee and snacks. More

by Bo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmis Figueroa
Feb 25, 2022 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

February 20, 2022

Excellent cooperation of staff and personal attention was given to us. The features were explained to our satisfaction. Like the Mercedes brand exceptional standard the dealership stood up to this reputatio More

by Zahoor Siddique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Aslam
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi Zahoor, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 18, 2022

The service team made me feel respected, important, heard, and understood during my annual maintenance visit. More

by BSCHMID3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Very friendly environment staff very pleasant and knowledgeable about work that was done communication was great. More

by Ms.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Townsend
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

These guys are great. They found other issues with my truck and recommended and cost effective solution as opposed to telling me I absolutely need it done like other deale More

by dgrant0718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith from the service department
Feb 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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