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Mercedes-Benz of Naperville
Naperville, IL
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 409 reviews
February 28, 2022
Adam, was amazing. Told him what I needed and he explained everything perfectly/no surprises and even came up with a plan for future services. Exceptional service, hi Told him what I needed and he explained everything perfectly/no surprises and even came up with a plan for future services. Exceptional service, highly recommend to anyone look for top notch assistance. More
by Bvaldivia
Employees Worked With
Adam Brodus
February 26, 2022
Was ready to buy a GLB 7 days prior at Mercedes’ Westmont- we were there- they had my check in their hands!!!! And then they revealed to us that the GLB had been in an accident! What?’!?! We have p Westmont- we were there- they had my check in their hands!!!! And then they revealed to us that the GLB had been in an accident! What?’!?! We have purchased a car prior at each Westmont and Naperville over the past years. So disappointed, let down! Naperville called to tell they had a GLB that just arrived. I came there and purchased. Had the best experience. More
by teachme4
Employees Worked With
Elmis Figeurea
February 20, 2022
Excellent cooperation of staff and personal attention was given to us. The features were explained to our satisfaction. Like the Mercedes brand exceptional standard the dealership stood up to this reputatio given to us. The features were explained to our satisfaction. Like the Mercedes brand exceptional standard the dealership stood up to this reputation. More
by Zahoor Siddique
Employees Worked With
Omar Aslam
February 17, 2022
These guys are great. They found other issues with my truck and recommended and cost effective solution as opposed to telling me I absolutely need it done like other deale They found other issues with my truck and recommended and cost effective solution as opposed to telling me I absolutely need it done like other dealers. They are fast and kept me updated every day. Good job guys. More
by dgrant0718
Employees Worked With
Keith from the service department
February 17, 2022
I have received, once again, excellent customer service from Mercedes-Benz of Naperville through the efforts of Jim Bloom and Lucy Read. Thanks! from Mercedes-Benz of Naperville through the efforts of Jim Bloom and Lucy Read. Thanks! More
by PJ
Employees Worked With
Jim Bloom and Lucy Read 5 Stars
February 11, 2022
Service was good but could have been better. Maybe it’s because if winter season but I’ll definitely go back there again coming summer time to see. because if winter season but I’ll definitely go back there again coming summer time to see. More
by Tilou
Employees Worked With
Kevin from services.
