Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Naperville
Naperville, IL
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 412 reviews
March 24, 2022
Kevin in the service department is very knowledgeable as well as sincere. He treated me with the best of my interest as a customer in mind. My car vas ready when he said it would be and the charges was as h well as sincere. He treated me with the best of my interest as a customer in mind. My car vas ready when he said it would be and the charges was as he told me initially rather than calling later and saying we found this and that. I appreciate his honesty and integrity. He is the one I will ask for in the future. More
by Mesòn Sabika
Employees Worked With
Kevin
March 24, 2022
Frank was very helpful with me to get my car repaired. He is very friendly and understanding. I just wish that Mercedes would have a better battery supplier than Exide. He is very friendly and understanding. I just wish that Mercedes would have a better battery supplier than Exide. More
by rwirth51
Employees Worked With
Frank Amanti
March 23, 2022
Nick Scumaci was the service advisor for my repair. I can’t say enough good things about how he took care of the issues i had with my car. great communication. Answered all my questions thoroughly. He’ I can’t say enough good things about how he took care of the issues i had with my car. great communication. Answered all my questions thoroughly. He’s the man More
by Max
Employees Worked With
Nick Scumaci
March 22, 2022
I have been a customer of MB of Naperville since 2001, and I have so far purchased 4 cars from them. I have never been disappointed with the dealership, from the sales team to the very attentive and court and I have so far purchased 4 cars from them. I have never been disappointed with the dealership, from the sales team to the very attentive and courteous service team. I highly recommend this dealership to all family and friends, and I'm grateful to the team there for the first-class service I have received over the past 2 decades! More
by bnikravan
Employees Worked With
Kevin Vosburgh
March 22, 2022
We were shopping for a GLC for our 16 year old and after going to a few dealerships, we were asked for anywhere between $5,000 and $10,000 over msrp for the car. Daniel at Naperville promised we were not go going to a few dealerships, we were asked for anywhere between $5,000 and $10,000 over msrp for the car. Daniel at Naperville promised we were not gonna get charged over msrp and delivered on his promise. We picked up the car last Wednesday and it’s absolutely perfect. We can’t wait to gift it to our daughter in a few days for her big sweet 16! Thank you guys! More
by Desievans
Employees Worked With
Daniel Bronny
March 17, 2022
Adam is a great service advisor, Thanks Adam! !! He always advise the best and listens patiently my questions…always ready to help beyond call of duty! !! He always advise the best and listens patiently my questions…always ready to help beyond call of duty! More
by Dr. Ali
Employees Worked With
Adam ( Service Advisor)
