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Mercedes-Benz of Naperville
Naperville, IL
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 412 reviews
April 14, 2022
We love our 2019 C300. Michael Hurst was wonderful to work with; very knowledgeable and friendly. He even came in on his day off to close the deal. Lucy Read was delightful Michael Hurst was wonderful to work with; very knowledgeable and friendly. He even came in on his day off to close the deal. Lucy Read was delightful... not the typical finance personality you often get at dealerships. This is our second vehicle form Mercedes of Naperville. Thanks for making us satisfied customers. We'll be back! More
by dreddick
Employees Worked With
Michael Hurst, Lucy Read
April 11, 2022
I have been taking my GL450 here for service for almost 10 years. My car continues to drive like a dream. A few years back the service department was meh, but it has definitely turned around and they are v 10 years. My car continues to drive like a dream. A few years back the service department was meh, but it has definitely turned around and they are very helpful, give me a loaner, and take care of my needs on my car when I bring it in. I will definitely stick with Mercedes for my next car and purchase here. More
by mkat
Employees Worked With
Adam
April 01, 2022
I purchased the 2022 GLE 450 on last Saturday. The service from the dealer is really good and they help me with any questions or issues during and after the purchase. I would recommend the dealer The service from the dealer is really good and they help me with any questions or issues during and after the purchase. I would recommend the dealer to my friends. More
by Rich
Employees Worked With
James Jayjack, Mike Banks, Jason Boyles
March 31, 2022
We took our “Benny” for a regular maintenance check and had a very positive visit. Our service advisor, Kevin Vosburgh was Super helpful to our needs and took care of everything we had issues with. We ar had a very positive visit. Our service advisor, Kevin Vosburgh was Super helpful to our needs and took care of everything we had issues with. We are truly thankful that we service our vehicle at MB of Naperville. Wouldn’t go anywhere else! More
by janethauk
Employees Worked With
Kevin Vosburgh
March 28, 2022
James bloom was very easy to work with. No pressure, accommodating and friendly. Due to many deliveries it took little longer then expected but overall a wonderful experience. No pressure, accommodating and friendly. Due to many deliveries it took little longer then expected but overall a wonderful experience. More
by Nplrav4
Employees Worked With
James Bloom, Lucy
