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Mercedes-Benz of Naperville
Naperville, IL
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 409 reviews
April 01, 2022
I purchased the 2022 GLE 450 on last Saturday. The service from the dealer is really good and they help me with any questions or issues during and after the purchase. I would recommend the dealer The service from the dealer is really good and they help me with any questions or issues during and after the purchase. I would recommend the dealer to my friends. More
by Rich
Employees Worked With
James Jayjack, Mike Banks, Jason Boyles
March 31, 2022
We took our “Benny” for a regular maintenance check and had a very positive visit. Our service advisor, Kevin Vosburgh was Super helpful to our needs and took care of everything we had issues with. We ar had a very positive visit. Our service advisor, Kevin Vosburgh was Super helpful to our needs and took care of everything we had issues with. We are truly thankful that we service our vehicle at MB of Naperville. Wouldn’t go anywhere else! More
by janethauk
Employees Worked With
Kevin Vosburgh
March 28, 2022
James bloom was very easy to work with. No pressure, accommodating and friendly. Due to many deliveries it took little longer then expected but overall a wonderful experience. No pressure, accommodating and friendly. Due to many deliveries it took little longer then expected but overall a wonderful experience. More
by Nplrav4
Employees Worked With
James Bloom, Lucy
March 24, 2022
Kevin in the service department is very knowledgeable as well as sincere. He treated me with the best of my interest as a customer in mind. My car vas ready when he said it would be and the charges was as h well as sincere. He treated me with the best of my interest as a customer in mind. My car vas ready when he said it would be and the charges was as he told me initially rather than calling later and saying we found this and that. I appreciate his honesty and integrity. He is the one I will ask for in the future. More
by Mesòn Sabika
Employees Worked With
Kevin
March 24, 2022
Frank was very helpful with me to get my car repaired. He is very friendly and understanding. I just wish that Mercedes would have a better battery supplier than Exide. He is very friendly and understanding. I just wish that Mercedes would have a better battery supplier than Exide. More
by rwirth51
Employees Worked With
Frank Amanti
