Mercedes-Benz of Naperville

I purchased my 4th car with the dealership. Both of my sales reps were fantastic. Great experience overall however improvement could be made in finance. Took a little too long each time I ma Both of my sales reps were fantastic. Great experience overall however improvement could be made in finance. Took a little too long each time I made a purchase. Thank you Mercedes! More

I’m always happy with my service. Dante does a great job at keeping me updated on what is needed on my vehicle. He is very knowledgeable and easy to work with. It’s nice to have the p Dante does a great job at keeping me updated on what is needed on my vehicle. He is very knowledgeable and easy to work with. It’s nice to have the peace of mind, knowing everything is done correctly. More

I was impressed by this dealership people are friendly and helpful I was treated like royalty I would definitely go back to this dealership and helpful I was treated like royalty I would definitely go back to this dealership More

I had an issue observed with my S class (engine miss fire) during the idle speed. I took the vehicle to MB of Naperville, my service advisor was Kevin, he had the issue diagnosed promptly and informed t fire) during the idle speed. I took the vehicle to MB of Naperville, my service advisor was Kevin, he had the issue diagnosed promptly and informed the issue as engine miss fire. Since the part was on back order, he communicated with me the details and arranged a loaner. I have been getting my Vehicles serviced for the past 26 years at MB of Naperville. Kevin is one of the Service managers I can rely and trust to get the my cars serviced. Thank you Kevin and MB. Keep improving the Customer satisfaction to remain faithful to MB family. More

Best auto dealer I have visited. Elmis, my sales contact was knowledgeable and thoroughly answered all my questions. Elmis, my sales contact was knowledgeable and thoroughly answered all my questions. More

Very great service. Sean was great. Got me the car I wanted for the price I needed. Exceptional service. Sean was great. Got me the car I wanted for the price I needed. Exceptional service. More

The Sales person was great and the financial person worked closely to ensure this purchase goes through without any issues. worked closely to ensure this purchase goes through without any issues. More

This dealership is very close to home and the hospitality was amazing. Everything was great was amazing. Everything was great More

Our experience with Mercedes of Naperville has been amazing. Liz and Juan provided impeccable customer service! They were personable, helpful and we never felt pushed or pressured. Liz was very through amazing. Liz and Juan provided impeccable customer service! They were personable, helpful and we never felt pushed or pressured. Liz was very through and ensured from the test drive to purchase that we knew exactly how everything worked and went above and beyond to ensure all our questions were answered. I would definitely recommend this dealer, especially Liz, she is the best! More

Normally, this dealership has impeccable customer service. I was extremely disappointed and dissatisfied this time service. I was extremely disappointed and dissatisfied this time More