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Mercedes-Benz of Naperville

Naperville, IL

4.7
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 409 reviews

May 02, 2022

Smooth transaction and very helpful staff made my first car buying experience easy. Ron Genot and the crew have given me their full attention to all my car needs. Thanks again for the great help! More

by Igor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Genot
May 06, 2022 -

Mercedes-Benz of Naperville responded

Hi Igor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 30, 2022

My Service Rep. Is always finding way to save me money on repairs or parts. Always gives Excellent Service and I really Appreciate him. Thank you Rich Wildeveld. Nap More

by philg65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wildeveld
May 03, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Mercedes-Benz is the most professional dealership I've dealt with. My service advisor is the best and since I live a distance from the dealership, he always strives to ensure that I get everything done to More

by ChrisJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld
Apr 30, 2022 -

ChrisJ responded

Thanks again to Mercedes-Benz of Naperville.

April 29, 2022

Mercedes Benz of Naperville is an outstanding dealership. The service department is first class and our representative, Kevin, has always proven to be professional while making us feel like we had a friend More

by wdpedersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 04, 2022 -

Mercedes-Benz of Naperville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2022

Scheduled appointment to fix two recalls on my car. Both issues were repaired and replaced both batteries in my vehicle. Service depart was very accommodating and completed he work in a timely fashion. More

by dlaska1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard wildeveld
Apr 26, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

Guy didn’t give follow up on my vehicle when I went pick up after service More

by Praveen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom McCarthy
Apr 25, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate you taking the time to leave us a response, Praveen! If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0312 -- we hope to hear from you soon.

April 18, 2022

Have GL450 visiting family in Naperville from out of state. Trailer plug was not working. Nick was able to get car in right away and provided top notch service. Found problem quickly and noted other More

by Rich.prochut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scumaci
Apr 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

We love our 2019 C300. Michael Hurst was wonderful to work with; very knowledgeable and friendly. He even came in on his day off to close the deal. Lucy Read was delightful More

by dreddick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hurst, Lucy Read
Apr 16, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 14, 2022

Adam is customer focused and very good to work with! He is respectful and professional! More

by Mike sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 17, 2022 -

Mercedes-Benz of Naperville responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2022

I have been taking my GL450 here for service for almost 10 years. My car continues to drive like a dream. A few years back the service department was meh, but it has definitely turned around and they are v More

by mkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 14, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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