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Mercedes-Benz of Naperville

Naperville, IL

4.7
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 412 reviews

May 05, 2022

Good customer service never have a problem with this here. Quick on service and explaining the work More

by lcoleman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 09, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 03, 2022

The outstanding service and the fastest transaction in my car purchasing experience. Josh did an excellent job in explaining our options and making sure we got the best deal. I completely enjoyed the process More

by Ekat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stoll
May 06, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2022

Good customer care, very fast process purchasing vehicle, worked on the price, satisfied with overall experience . More

by Mantas Vasiliauskas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmis Figueroa
May 06, 2022 -

Mercedes-Benz of Naperville responded

Hello Mantas, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

May 02, 2022

Smooth transaction and very helpful staff made my first car buying experience easy. Ron Genot and the crew have given me their full attention to all my car needs. Thanks again for the great help! More

by Igor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Genot
May 06, 2022 -

Mercedes-Benz of Naperville responded

Hi Igor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 30, 2022

My Service Rep. Is always finding way to save me money on repairs or parts. Always gives Excellent Service and I really Appreciate him. Thank you Rich Wildeveld. Nap More

by philg65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Wildeveld
May 03, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Mercedes-Benz is the most professional dealership I've dealt with. My service advisor is the best and since I live a distance from the dealership, he always strives to ensure that I get everything done to More

by ChrisJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld
Apr 30, 2022 -

ChrisJ responded

Thanks again to Mercedes-Benz of Naperville.

April 29, 2022

Mercedes Benz of Naperville is an outstanding dealership. The service department is first class and our representative, Kevin, has always proven to be professional while making us feel like we had a friend More

by wdpedersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
May 04, 2022 -

Mercedes-Benz of Naperville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2022

Scheduled appointment to fix two recalls on my car. Both issues were repaired and replaced both batteries in my vehicle. Service depart was very accommodating and completed he work in a timely fashion. More

by dlaska1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard wildeveld
Apr 26, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

Guy didn’t give follow up on my vehicle when I went pick up after service More

by Praveen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom McCarthy
Apr 25, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate you taking the time to leave us a response, Praveen! If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0312 -- we hope to hear from you soon.

April 18, 2022

Have GL450 visiting family in Naperville from out of state. Trailer plug was not working. Nick was able to get car in right away and provided top notch service. Found problem quickly and noted other More

by Rich.prochut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scumaci
Apr 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! Don't hesitate to call us if you ever need anything. Be safe on the road!

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