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Mercedes-Benz of Naperville
Naperville, IL
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 412 reviews
May 26, 2022
Adam Dellert who Service is so nice and Doesn't Add any services that are not yet needed. Friendly and Very trustworthy, I'll be back again! Suggestion: the maintenance Time of the Car Can be shortened as services that are not yet needed. Friendly and Very trustworthy, I'll be back again! Suggestion: the maintenance Time of the Car Can be shortened as much as possible. Thank you! Hunter More
by Hunter
Employees Worked With
Adam Dellert
May 24, 2022
First purchase deal was a good experience. Unfortunately due to car performance, the overall experience not so good. I felt “special” up until I signed the documents. Not so much after when Unfortunately due to car performance, the overall experience not so good. I felt “special” up until I signed the documents. Not so much after when reporting issues with the car. Round and purchase number 2 is coming- hopefully the vehicle #2 will be a good ride. Looking forward to. More
by Perry
Employees Worked With
Arnel, Joe,
May 21, 2022
Friendly, honest service department that is truly helpful and doesn’t add on services that are not yet needed. Will continue to bring my business here. and doesn’t add on services that are not yet needed. Will continue to bring my business here. More
by funshopaholic
Employees Worked With
Adam
May 20, 2022
I worked with Kevin Vosburgh to schedule a service appointment. Kevin was extremely professional from start to finish. He made my experience very smooth and seamless. My vehicle was in and out with appointment. Kevin was extremely professional from start to finish. He made my experience very smooth and seamless. My vehicle was in and out without a glitch. Great job Kevin and the whole service team! More
by rolex1997
Employees Worked With
Kevin Vosburgh
May 20, 2022
Their Service Dept , specifically Kevin Vosburgh, is absolutely outstanding. Kevin totally understands customer service and make the experience as smooth and hassle- free as possible. I could not recom absolutely outstanding. Kevin totally understands customer service and make the experience as smooth and hassle- free as possible. I could not recommend anyone more enthusiastically ! More
by Rayk
Employees Worked With
Kevin Vosburgh
May 16, 2022
Rich Service Manager is the best. Always follows through on my requests. Needed new tires, Rich researched the best tire for my particular situation at the best price. Extra request Always follows through on my requests. Needed new tires, Rich researched the best tire for my particular situation at the best price. Extra request for wheel maintenance was also completed. More
by miken51
Employees Worked With
Rich W.
