Mercedes-Benz of Naperville

I felt like another record on their book vs a loyal customer I’ve soon oil change several times with Mbusa and this was 100% higher than normal and never even rotated my tires but wanted to sell me customer I’ve soon oil change several times with Mbusa and this was 100% higher than normal and never even rotated my tires but wanted to sell me new tires instead. It was disgraceful. Eric was my repair representative. When I arrived to get the car no one welcomed me and was taken to cashed before explaining work done. I had to ask but no personal connection. Sad. I was never treated like that in Arizona. Curious of popular customer should look like for me to be treated better. I rarely put negative review but this was hurting to drive 40 minutes for such treatment. My friend noticed that. More

My service coordinator, Frank Amanti, is the reason I keep going back to Mercedes Naperville. The best customer service! keep going back to Mercedes Naperville. The best customer service! More

[2:15 PM, 7/4/2022] Riyaz Hameed: Can u rephrase [2:18 PM, 7/4/2022] Rahin Hameed: Ron and the sales team were very helpful in recommending available options and features during the GEL preorder. Their se PM, 7/4/2022] Rahin Hameed: Ron and the sales team were very helpful in recommending available options and features during the GEL preorder. Their service and follow up to deliver the vehicle was phenomenal. I recommend this dealer for hassle free purchase. More

They are always professional, courteous and are willing to go above and beyond with excellent customer service. to go above and beyond with excellent customer service. More

Basic customer service compared to what I am used to with Autohaus in Northbrook and Mercedes-Benz of Elmbrook. Autohaus in Northbrook and Mercedes-Benz of Elmbrook. More

Extremely friendly and efficient experience purchasing a car from MB Naperville. Michael Hurst was great to work with. car from MB Naperville. Michael Hurst was great to work with. More

I had the most amazing experience with Daniel Bronny! He was knowledgeable, showed me multiple cars that I was interested in and gave me his honest opinion, taught me how to use my car, helped me set eve He was knowledgeable, showed me multiple cars that I was interested in and gave me his honest opinion, taught me how to use my car, helped me set everything up to my satisfaction, Daniel followed up with me multiple times to see if I needed help or questions after my purchase and Daniel told me I can come back anytime so he can assist or teach me anything else I needed to know. I had a great experience and it was a fun experience because Daniel didn’t want it to be a bad experience he mentioned several times he wanted this to be a fun easy experience for me. I will go back when I’m ready to upgrade! The whole team I felt comfortable with and was extremely happy with every one! Great team!! More

Nick S is a great rep and kept me informed. He outlined and explained the charges of my service. I had questions about swapping winter for summer tires and he let me know that the dealership w He outlined and explained the charges of my service. I had questions about swapping winter for summer tires and he let me know that the dealership will also store the tires over the season. Great to work with! More

Josh did a great job assisting me with the purchase of my new vehicle. Buying process was much easier than what I have experienced in other dealers with previous purchases. Ask for Josh! new vehicle. Buying process was much easier than what I have experienced in other dealers with previous purchases. Ask for Josh! More

Exceptional customer service. The loaner car was clean. I will take my GLC 300 there for every service issue! The loaner car was clean. I will take my GLC 300 there for every service issue! More