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Mercedes-Benz of Naperville

Naperville, IL

4.7
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 409 reviews

July 01, 2022

They are always professional, courteous and are willing to go above and beyond with excellent customer service. More

by Mschoen25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Joe Labit
Jul 04, 2022 -

Mercedes-Benz of Naperville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2022

Basic customer service compared to what I am used to with Autohaus in Northbrook and Mercedes-Benz of Elmbrook. More

by Ruby Pittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 27, 2022 -

Mercedes-Benz of Naperville responded

Hi Ruby, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 21, 2022

Extremely friendly and efficient experience purchasing a car from MB Naperville. Michael Hurst was great to work with. More

by Craigkelly0318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hurst
Jun 22, 2022 -

Mercedes-Benz of Naperville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 17, 2022

I had the most amazing experience with Daniel Bronny! He was knowledgeable, showed me multiple cars that I was interested in and gave me his honest opinion, taught me how to use my car, helped me set eve More

by Beckik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bonny
Jun 17, 2022 -

Mercedes-Benz of Naperville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 17, 2022

Nick S is a great rep and kept me informed. He outlined and explained the charges of my service. I had questions about swapping winter for summer tires and he let me know that the dealership w More

by vberk5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick S
Jun 20, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 17, 2022

Josh did a great job assisting me with the purchase of my new vehicle. Buying process was much easier than what I have experienced in other dealers with previous purchases. Ask for Josh! More

by guti_angie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Tim
Jun 20, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 20, 2022 -

guti_angie responded

Highly recommended by a very satisfied customer!

June 13, 2022

Exceptional customer service. The loaner car was clean. I will take my GLC 300 there for every service issue! More

by jolietjoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the names. Sorry
Jun 14, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2022

Great customer service and quick service as well…. Very satisfied with the work done … I would definitely recommend them. More

by scadenas2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erich
Jun 13, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 08, 2022

Dante Sosa was professional, courteous and efficient. You don’t get a better combination than that! More

by Georgeshipperley795
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Sosa
Jun 10, 2022 -

Mercedes-Benz of Naperville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 05, 2022

Very Kind and Professional! I needed a ride to pick up from car and the dealership sent a Lift to pick me up! Great Service! More

by Nikki P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 06, 2022 -

Mercedes-Benz of Naperville responded

Hi Nikki, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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