Mercedes-Benz of Naperville

Incredible Service department - Very helpful & professional. I will return again and again. Adam was hands on with me and my car. He was very helpful. professional. I will return again and again. Adam was hands on with me and my car. He was very helpful. More

Incredible sales team,very professional and laid back. I will visit them again, you must see for yourself. I will visit them again, you must see for yourself. More

Great dealership kept informed of Progress made on car car clean when returned loaner was good and I would return to the dealership for my maintenance everything was done right and I was very pleased ever car clean when returned loaner was good and I would return to the dealership for my maintenance everything was done right and I was very pleased everything was done as expected thanks for being courteous and giving me a good loaner car which was clean More

On time, informative, and professional. Could not have asked for a better experience, and will definitely use them in the future! Could not have asked for a better experience, and will definitely use them in the future! More

Courteous, considerate, timely, knowledgeable, Wonderful service department. Clean, well maintained facility. Thank you for a job well done service department. Clean, well maintained facility. Thank you for a job well done More

Courteous, as always with Merceds Benz. Even without an appointment service was exemplary. Our GLK👍 Even without an appointment service was exemplary. Our GLK👍 More

Kevin is hands down the best service representative any customer could have the pleasure of working with. He is a true asset to MB. customer could have the pleasure of working with. He is a true asset to MB. More

I felt like another record on their book vs a loyal customer I’ve soon oil change several times with Mbusa and this was 100% higher than normal and never even rotated my tires but wanted to sell me customer I’ve soon oil change several times with Mbusa and this was 100% higher than normal and never even rotated my tires but wanted to sell me new tires instead. It was disgraceful. Eric was my repair representative. When I arrived to get the car no one welcomed me and was taken to cashed before explaining work done. I had to ask but no personal connection. Sad. I was never treated like that in Arizona. Curious of popular customer should look like for me to be treated better. I rarely put negative review but this was hurting to drive 40 minutes for such treatment. My friend noticed that. More

My service coordinator, Frank Amanti, is the reason I keep going back to Mercedes Naperville. The best customer service! keep going back to Mercedes Naperville. The best customer service! More

[2:15 PM, 7/4/2022] Riyaz Hameed: Can u rephrase [2:18 PM, 7/4/2022] Rahin Hameed: Ron and the sales team were very helpful in recommending available options and features during the GEL preorder. Their se PM, 7/4/2022] Rahin Hameed: Ron and the sales team were very helpful in recommending available options and features during the GEL preorder. Their service and follow up to deliver the vehicle was phenomenal. I recommend this dealer for hassle free purchase. More