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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 412 reviews

July 25, 2022

Communication could be better, otherwise everyone is very professional. Issue still unresolved, Dealership cant duplicate it. So I will wait hoping it doesn't happen again after the update they said they did More

by Tilou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 29, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Great dealership. very professional, smooth process and courteous staff. Very good experience. Sarafin and Tim were of great help More

by sai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarafin, Tim
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Jul 26, 2022 -

Mercedes-Benz of Naperville responded

Hello Sai, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 22, 2022

Knowledgeable sales, quick and efficient purchase and delivery process. I love my new Mercedes! Thank you. Naperville Mercedes More

by Sonata 2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Torres
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Naperville responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2022

Incredible Service department - Very helpful & professional. I will return again and again. Adam was hands on with me and my car. He was very helpful. More

by Tseisser1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dellert
Report | Print
Jul 24, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2022

Incredible sales team,very professional and laid back. I will visit them again, you must see for yourself. More

by batman3811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnel
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Jul 21, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 15, 2022

Great dealership kept informed of Progress made on car car clean when returned loaner was good and I would return to the dealership for my maintenance everything was done right and I was very pleased ever More

by cemccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and frank
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Jul 19, 2022 -

Mercedes-Benz of Naperville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 14, 2022

On time, informative, and professional. Could not have asked for a better experience, and will definitely use them in the future! More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jul 18, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 12, 2022

Courteous, considerate, timely, knowledgeable, Wonderful service department. Clean, well maintained facility. Thank you for a job well done More

by Frannk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie received initial call and set up appointment and was very helpful, Frank in the service department was AWESOME
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Jul 14, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 11, 2022

Courteous, as always with Merceds Benz. Even without an appointment service was exemplary. Our GLK👍 More

by joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wildeveld, Tim Burns
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Jul 14, 2022 -

Mercedes-Benz of Naperville responded

Hello Joyce, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Kevin is hands down the best service representative any customer could have the pleasure of working with. He is a true asset to MB. More

by Sulli34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 14, 2022 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville!

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