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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 412 reviews

August 05, 2022

Every dealership that I have dropped my car with, they would wash your car. Would have been nice if you do that for your customers. More

by ppt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Aug 09, 2022 -

Mercedes-Benz of Naperville responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 04, 2022

i love this location! They are always super quick with my services. My go to people are Frank and Kevin. More

by GGERALDF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Kevin
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Aug 07, 2022 -

Mercedes-Benz of Naperville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 04, 2022

Everyone at the service department was very helpful and courteous from the moment we walked in the door. Chris Samuels, and service advisor Eric did a great job explaining the issues to me. Excellent servi More

by Jesse Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Samuels. Eric
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Aug 07, 2022 -

Mercedes-Benz of Naperville responded

Jesse, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

August 03, 2022

As l arrived at the bay a service advisor by the of Kevin came out an accessed! More

by lazeena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Naperville responded

Hi Lazeena, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

August 02, 2022

very interested in making sure they answer all your questions and concerns. They follow-up after every visit. More

by brrice76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Torres
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Aug 04, 2022 -

Mercedes-Benz of Naperville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 02, 2022

Most friendliest team at MB Naperville! The service team always go above and beyond to help customers! I needed an urgent help with my vehicle and they were able to address the issues eve More

by pendyalarkRam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scumaci
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Aug 04, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 01, 2022

Ron helped us finding the right vehicle and was in touch with us in the process. We appreciate his support and help very much. More

by Mahboob Chowdhury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Naperville responded

Hi Mahboob, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2022

Very friendly and professional service. Thank you for all Mercedes Benz of Naperville, IL Team More

by Frank Ziyar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Avila
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Aug 02, 2022 -

Mercedes-Benz of Naperville responded

Hi Frank, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 29, 2022

I have been visiting this dealership for over 20 years. The service is always courteous and prompt and the work professional. Kevin V. is fantastic in his professionalism, customer service, and attention More

by Renée
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
Report | Print
Aug 02, 2022 -

Mercedes-Benz of Naperville responded

Hi Renée, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2022

I liked the staff at this dealership. Very courteous and friendly. The facility is very clean More

by rashidazs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
Report | Print
Jul 29, 2022 -

Mercedes-Benz of Naperville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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