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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 409 reviews

August 03, 2022

As l arrived at the bay a service advisor by the of Kevin came out an accessed! More

by lazeena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Naperville responded

Hi Lazeena, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

August 02, 2022

very interested in making sure they answer all your questions and concerns. They follow-up after every visit. More

by brrice76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Torres
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Naperville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

August 02, 2022

Most friendliest team at MB Naperville! The service team always go above and beyond to help customers! I needed an urgent help with my vehicle and they were able to address the issues eve More

by pendyalarkRam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scumaci
Report | Print
Aug 04, 2022 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 01, 2022

Ron helped us finding the right vehicle and was in touch with us in the process. We appreciate his support and help very much. More

by Mahboob Chowdhury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Aug 03, 2022 -

Mercedes-Benz of Naperville responded

Hi Mahboob, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2022

Very friendly and professional service. Thank you for all Mercedes Benz of Naperville, IL Team More

by Frank Ziyar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafin Avila
Report | Print
Aug 02, 2022 -

Mercedes-Benz of Naperville responded

Hi Frank, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 29, 2022

I have been visiting this dealership for over 20 years. The service is always courteous and prompt and the work professional. Kevin V. is fantastic in his professionalism, customer service, and attention More

by Renée
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
Report | Print
Aug 02, 2022 -

Mercedes-Benz of Naperville responded

Hi Renée, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2022

I liked the staff at this dealership. Very courteous and friendly. The facility is very clean More

by rashidazs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
Report | Print
Jul 29, 2022 -

Mercedes-Benz of Naperville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2022

Communication could be better, otherwise everyone is very professional. Issue still unresolved, Dealership cant duplicate it. So I will wait hoping it doesn't happen again after the update they said they did More

by Tilou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 29, 2022 -

Mercedes-Benz of Naperville responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Great dealership. very professional, smooth process and courteous staff. Very good experience. Sarafin and Tim were of great help More

by sai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarafin, Tim
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Naperville responded

Hello Sai, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 22, 2022

Knowledgeable sales, quick and efficient purchase and delivery process. I love my new Mercedes! Thank you. Naperville Mercedes More

by Sonata 2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Torres
Report | Print
Jul 26, 2022 -

Mercedes-Benz of Naperville responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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