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Mercedes-Benz of Naperville
Naperville, IL
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 409 reviews
August 30, 2022
Adam was great ! ! He also offered suggestions/opinions on car finish care. He also showed me how to use some of my car features !!!! ! He also offered suggestions/opinions on car finish care. He also showed me how to use some of my car features !!!! More
by jts1018
Employees Worked With
Adam Dellert
August 29, 2022
Autonation sent me a awesome $109. 95 coupon for oil change. Brought it in dealer did the work with exceptional care. Very thorough inspection was done on vehicle as well. Thanks for 95 coupon for oil change. Brought it in dealer did the work with exceptional care. Very thorough inspection was done on vehicle as well. Thanks for the great deal will definitely be back in future! More
by bmwspeed
Employees Worked With
Dante Sosa
August 21, 2022
When I arrived no one came out to help me even though 3 people were sitting in their offices without clients, except Donte. . I went to the service desk and was told to have a seat in the waiting area. Aft people were sitting in their offices without clients, except Donte. . I went to the service desk and was told to have a seat in the waiting area. After 10 minutes I still was not helped, so I went back to the service desk and Donte helped me. He did a great job. More
by Crystal
Employees Worked With
Donte
August 04, 2022
Everyone at the service department was very helpful and courteous from the moment we walked in the door. Chris Samuels, and service advisor Eric did a great job explaining the issues to me. Excellent servi courteous from the moment we walked in the door. Chris Samuels, and service advisor Eric did a great job explaining the issues to me. Excellent service, I will continue to recommend this dealer to my friends/family for sales and service. More
by Jesse Miranda
Employees Worked With
Chris Samuels. Eric
