Mercedes-Benz of Naperville

Scheduled service went well, loaner sparkled and was ready to go. The start was just as planned. Service was jammed and the maintenance on my vehicle carried on overnight. No problem with the loaner. ready to go. The start was just as planned. Service was jammed and the maintenance on my vehicle carried on overnight. No problem with the loaner. More

EXCELLENT SERVICE AND EXCLLENT SALES PERSON AND MANAGER, FINANCE SERVICE MANAGER( ELMIS FIGUEROA, MICHAEL BANKS, TIMOTHY BURNS) FINANCE SERVICE MANAGER( ELMIS FIGUEROA, MICHAEL BANKS, TIMOTHY BURNS) More

I recently received two recall notices from Mercedes-Benz USA. One was a software update and the other required a replacement part from M-B. The service scheduler, Connie, verified the part was available bef USA. One was a software update and the other required a replacement part from M-B. The service scheduler, Connie, verified the part was available before scheduling the repair. After she was sure the part was in house she was able to move up the service date. When I arrived the paperwork was waiting on the service writer's desk, my loaner vehicle was ready and I was out the door in under 30 minutes. The work was completed ASAP, my car was clean and waiting for me and I was back on the road in about 20 minutes. No hassle,, no up-sell, no drama, just professional service. This should happen everywhere. More

Adam was great ! ! He also offered suggestions/opinions on car finish care. He also showed me how to use some of my car features !!!! ! He also offered suggestions/opinions on car finish care. He also showed me how to use some of my car features !!!! More

Autonation sent me a awesome $109. 95 coupon for oil change. Brought it in dealer did the work with exceptional care. Very thorough inspection was done on vehicle as well. Thanks for 95 coupon for oil change. Brought it in dealer did the work with exceptional care. Very thorough inspection was done on vehicle as well. Thanks for the great deal will definitely be back in future! More

I received Prompt efficient service - was able to drop off my vehicle at appointed time and it was ready at the stated time . off my vehicle at appointed time and it was ready at the stated time . More

When I arrived no one came out to help me even though 3 people were sitting in their offices without clients, except Donte. . I went to the service desk and was told to have a seat in the waiting area. Aft people were sitting in their offices without clients, except Donte. . I went to the service desk and was told to have a seat in the waiting area. After 10 minutes I still was not helped, so I went back to the service desk and Donte helped me. He did a great job. More

Prompt, professional and courteous service. Have never had anything but good to say about them. Have never had anything but good to say about them. More

Very good dealer , they’ve good collection of vehicles. Josh was very helpful all went good Josh was very helpful all went good More

Typically in and out Service. Professional and get Things done. They follow up to make sure my needs have been met. Professional and get Things done. They follow up to make sure my needs have been met. More