Mercedes-Benz of Naperville

Eric Y, the service manager Nick the adviser were very prompt courteous. Service were done very promptly. However the dealership charged me 900$ plus for two tires. I think its way over market price. prompt courteous. Service were done very promptly. However the dealership charged me 900$ plus for two tires. I think its way over market price. More

Nick is courteous and professional. I was kept up to date on everything by text and autonation.com I was kept up to date on everything by text and autonation.com More

They worked as a team to put me in the car of my dreams. I live in Tennessee. They made sure I received quality service lll. Their communication with me was above board. My sales persons even spoke with me I live in Tennessee. They made sure I received quality service lll. Their communication with me was above board. My sales persons even spoke with me when they weren’t at work. More

Sean Pelkey was our 'sales associate'. He came across like we were wasting his time. We were looking at a GLE 63 AMG and he looked us up and down and said "you sure you can afford that". I He came across like we were wasting his time. We were looking at a GLE 63 AMG and he looked us up and down and said "you sure you can afford that". I assured you we can, but not with this dealership. He also made comments that made my wife feel uncomfortable and were demeaning. I tried to get ahold of the GM, but nobody ever answers the phone. Avoid Sean Pelkey and this dealership at all costs. Completely unprofessional. More

Easy to work with, professional and honest. Our sales associate, Sean P., made the process of purchasing a car enjoyable. Our sales associate, Sean P., made the process of purchasing a car enjoyable. More

Great customer service getting a few recalls handled on my 2022 GLE 450. Service advisor kept me informed and the dealership was very flexible when I was out of town when the service was complete. Impres my 2022 GLE 450. Service advisor kept me informed and the dealership was very flexible when I was out of town when the service was complete. Impressed with the overall service. More

Buying the car here was a breeze. Would definitely use them again. Very professional dealership Would definitely use them again. Very professional dealership More

Despite living over three hours away, I consistently opt for the service provided at this location for my 2017. They consistently go above and beyond to accommodate my needs, ensuring my car receives top-no for the service provided at this location for my 2017. They consistently go above and beyond to accommodate my needs, ensuring my car receives top-notch care. I have unwavering trust in their expertise and recommendations regarding service for my vehicle. During my last visit, Dante exemplified exceptional customer care, surpassing my expectations. I commend the team for their outstanding efforts and encourage them to continue their exceptional work! More

Great overall experience! Straight and to the point, no games and went out of their way to ensure I had a great experience. I highly recommend! Straight and to the point, no games and went out of their way to ensure I had a great experience. I highly recommend! More

I have a long and ongoing relationship with this dealership. It's always a pleasant experience while visiting my friends in service, parts and sales. dealership. It's always a pleasant experience while visiting my friends in service, parts and sales. More