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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 409 reviews

January 19, 2023

Prompt and courteous service. My Rep Adam, as well as other reps (Kevin) I have dealt with are very detailed in explaining my situation, keeping me updated. Pleasant and great to More

by FTMuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Kevin
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Jan 22, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 16, 2023

Mercedes Dealerships are generally not cheap but I’ve learned my lesson by using cheaper and smaller questionable used vehicle stores. I find myself coming back to MB Naperville for the quality of servi More

by Rusdaru
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmis Figueroa, Kevin in Service
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Jan 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 14, 2023

Mercedes of Naperville has made our lives easy. The cars are fantastic and the staff makes every transaction easy- That is why we are returning customers and happy Merces-Benz owners! Their custome More

by kaseycmueller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Jan 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

My service advisor, Adam, was very efficient and open in describing what was being done and when the repairs would be complete. More

by kingcalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 13, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naperville! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 09, 2023

very nice experience with Elmis Figura. He is knowledgeable, trustworthy and paient. Does not try to push things More

by sandeep Kumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmis Figura
Report | Print
Jan 13, 2023 -

Mercedes-Benz of Naperville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 08, 2023

Frank, service advisor, was very thorough and pleasant to work with. Loaner vehicle during service was appreciated. More

by Dwwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Jan 10, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

Sales representative was very thorough on vehicle options and pricing of vehicle. Financing process was fast and smooth. Would recommend Mercedes-Benz of Naperville. More

by richard.fisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hurst
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Jan 06, 2023 -

Mercedes-Benz of Naperville responded

Hello Richard, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

January 03, 2023

Great salesmen-Elmis. He knew the product very well. worked hard to complete the transaction. More

by rslocum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmis
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Jan 06, 2023 -

Mercedes-Benz of Naperville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 02, 2023

Great service. Easy to set up appointments, and service advisors are courteous and not pushy. More

by Drgp30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jan 05, 2023 -

Mercedes-Benz of Naperville responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 31, 2022

My service advisor, Rich Wildeveld, was excellent. I had an early morning appointment on the Friday before Christmas, when many other service shops were closed. Rich was very nice, let me explain my n More

by naperkorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Wildeveld
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Naperville responded

Naperkorn, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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