Mercedes-Benz of Naperville

The service advisor Mr. Frank Amanti was really nice and helped me understand the service and the service was completed in the time frame promised. I like this dealership an Frank Amanti was really nice and helped me understand the service and the service was completed in the time frame promised. I like this dealership and highly recommend them. More

Everyone was very friendly and helpful. Mike took the time to explain everything to me. Mike took the time to explain everything to me. More

Good people, fast service and knowledgeable to what they major 👏 in,will be back, and tell friends. major 👏 in,will be back, and tell friends. More

Service Adviaor very pleasant. Service was good and completed in the time I was told. Waiting area clean and comfortable. Service was good and completed in the time I was told. Waiting area clean and comfortable. More

Have been a customer for 23 years. They are a fantastic group. I highly recommend them They are a fantastic group. I highly recommend them More

Straightforward process. I was able to have a loaner car ready to go and not disturb my day. Nick was great, helpful, and friendly. I selected a plan for this visit and my 60 I was able to have a loaner car ready to go and not disturb my day. Nick was great, helpful, and friendly. I selected a plan for this visit and my 60k visit to help save in the future. More

Good service and quick taking care of the maintenance, although the finish time was little later than originally informed. I was able to have a loaner car to go which is a great service. although the finish time was little later than originally informed. I was able to have a loaner car to go which is a great service. More

Dealer was very responsive and found out the problem immediately. But dealer could not help as MBUSA could not provide the parts necessary. Very disappointed. immediately. But dealer could not help as MBUSA could not provide the parts necessary. Very disappointed. More

The Dealership has been very good in taking personal care of clients and although many other dealerships are available I will still prefer to Naperville for both buying and service, of clients and although many other dealerships are available I will still prefer to Naperville for both buying and service, More

I live in Peoria, IL and found the car on the internet at Mercedes Benz of Naperville. Overall my experience was a good one. I really like my 2018 C300 convertible. The issue I have is that I believed the c Mercedes Benz of Naperville. Overall my experience was a good one. I really like my 2018 C300 convertible. The issue I have is that I believed the car was equipped with navigation system, but was told it could be initiated simply with the purchase of an SD card. I thought that was surprising as I have owned many cars, my current primary car is a 2020 Chevy Blazer. My Chevy came with a fully functional Nav system but the Mercedes does not? Surprising to me. Upon my return to Peoria I went to the local Mercedes dealer, AutoHaus, to purchase the SD card, and was told the card would cost $937, almost $1,000! Shocking to me. My iPhone connects so I have a cell phone based system, but my car does not have a Mercedes system in the car. I find that very disconcerting and feel that at the very least I should have been told prior to the sale that the Nav system would require a $1,000 part to operate. I am disappointed. I have called my salesman and was told he will get back to me. More