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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 412 reviews

March 24, 2023

Kevin Vosberg is, and always has been, a plesaure to work with. Very personable, and most professional. More

by d13blanken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fidel
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Mar 29, 2023 -

Mercedes-Benz of Naperville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

polite informative thorough service was completed without any issues thanks will continue to have my service done at this dealership More

by magajda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam dellert
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Mar 25, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 25, 2023 -

magajda1 responded

good job

March 23, 2023

Great service and attentive support! Kevin Vosburgh makes sure that every detail is handled well and keeps in contact to make sure my car is returned with problems solved! More

by anwhite
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
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Mar 23, 2023 -

anwhite responded

Great service and attentive support! Kevin Vosburgh makes sure that every detail is handled well and keeps in contact to make sure my car is returned with problems solved!

March 18, 2023

AWESOME! !!!!! VERY PROFESSIONAL. IT WAS LIKE A FAMILY CULTURE. I WILL DEFINITLEY COME BACK AGAIN. More

by mbanks15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADAM, RICH, NICK
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Mar 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 17, 2023

The service department is very receptive to youre needs and comfort The minute you walk in you are taken care of by a advisor Rich who is our advisor is very friendly and sincere about what youre car needs More

by 150 optimax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Service Advisor
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Mar 21, 2023 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Loved my experience with Gil on our first ever Mercedes purchase! Can’t you the staff enough for going above and beyond! More

by Debbie D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Lopez
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Mar 18, 2023 -

Mercedes-Benz of Naperville responded

Hi Debbie, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 16, 2023

The level of professionalism here is next level. Everything thing about this facility resonates with excellence. More

by sgarner70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Mar 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 13, 2023

Excellent service and experience every visit. Adam Dellert is by far the best service advisor I’ve ever worked with and I drive out of my way to use this this service facilitate vs. the one much More

by DRW17394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dellert
Report | Print
Mar 17, 2023 -

Mercedes-Benz of Naperville responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2023

Always a great experience with Richard, took care of my car needs immediately. He is always available even though he’s busy, he treats me like a first time costumer every time. More

by Ibetperez
Recommend Dealer
Yes
Employees Worked With
Richar Weiveland
Report | Print
Mar 13, 2023 -

Mercedes-Benz of Naperville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Naperville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 09, 2023

They have w wonderful service team. My service advisor is Adam and the Wash attendant Fidel. More

by Larry.strouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam and Fidel
Report | Print
Mar 13, 2023 -

Mercedes-Benz of Naperville responded

Hello Larry, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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