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Mercedes-Benz of Naperville
Naperville, IL
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 412 reviews
May 10, 2023
Scheduled my appt by phone and was able to get the time I wanted. When I showed up at the dealership I was met as I pulled into the service bay. Paperwork took a few minutes and car was taken away for servic wanted. When I showed up at the dealership I was met as I pulled into the service bay. Paperwork took a few minutes and car was taken away for service. Service was completed on time. More
by xwaltx
Employees Worked With
Nicholas Scumaci
May 08, 2023
The service people are always very responsive and are good at listening. Every time I bring my car in it’s always in better condition when I leave. good at listening. Every time I bring my car in it’s always in better condition when I leave. More
by circularbreath
Employees Worked With
Dante Sosa
May 04, 2023
Always a pleasant experience, our service writer Rich Wildeveld is an employee to be proud of. Always goes the extra mile to make sure my wife’s car is safe and ready for the miles ahead. Wildeveld is an employee to be proud of. Always goes the extra mile to make sure my wife’s car is safe and ready for the miles ahead. More
by Aldo Ch’ella
Employees Worked With
Rich Wildeveld
May 03, 2023
Frank was amazing with my service. Knowledgeable and kind. He listened to my needs and was able to expedite my time there so I would make it to my meeting. First class! Thank you! Knowledgeable and kind. He listened to my needs and was able to expedite my time there so I would make it to my meeting. First class! Thank you! More
by Cami
Employees Worked With
Frank
May 01, 2023
Adam was the BEST! I was a nervous wreck when I arrived at the dealership. Adam reassured I would get home safely. He took care of everything, I was in and out in 30 mi I was a nervous wreck when I arrived at the dealership. Adam reassured I would get home safely. He took care of everything, I was in and out in 30 minutes! He was amazing! I would drive from the city to Naperville just to work with Adam! More
by svec3916
Employees Worked With
Adam
May 01, 2023
My service advisor, Kevin Vosburgh, is always ready to help with any issues I may be having with my GLC300. There aren't many issues with the car but Kevin goes out of his way to make sure everything is t help with any issues I may be having with my GLC300. There aren't many issues with the car but Kevin goes out of his way to make sure everything is taken care of properly! More
by kipowen
Employees Worked With
Kevin Vosburgh
May 01, 2023
I had a fantastic experience at Mercedes Benz of Naperville first vehicle from my sales person Omar… I purchased from them because they did not charge over MSRP. When I ordered a vehicle I was updat Naperville first vehicle from my sales person Omar… I purchased from them because they did not charge over MSRP. When I ordered a vehicle I was updated repeatedly so I never had any doubt as to when my vehicle was gonna arrive my vehicle arrived exactly as I ordered it. More
by Andrukh88
Employees Worked With
Omer, Juan and Moe
