Mercedes-Benz of Naperville

Always a pleasant experience, our service writer Rich Wildeveld is an employee to be proud of. Always goes the extra mile to make sure my wife’s car is safe and ready for the miles ahead. Wildeveld is an employee to be proud of. Always goes the extra mile to make sure my wife’s car is safe and ready for the miles ahead. More

Frank was amazing with my service. Knowledgeable and kind. He listened to my needs and was able to expedite my time there so I would make it to my meeting. First class! Thank you! Knowledgeable and kind. He listened to my needs and was able to expedite my time there so I would make it to my meeting. First class! Thank you! More

Kevin was able to take care of all my concerns on my 2015 C300. Great customer service. C300. Great customer service. More

Adam was the BEST! I was a nervous wreck when I arrived at the dealership. Adam reassured I would get home safely. He took care of everything, I was in and out in 30 mi I was a nervous wreck when I arrived at the dealership. Adam reassured I would get home safely. He took care of everything, I was in and out in 30 minutes! He was amazing! I would drive from the city to Naperville just to work with Adam! More

My service advisor, Kevin Vosburgh, is always ready to help with any issues I may be having with my GLC300. There aren't many issues with the car but Kevin goes out of his way to make sure everything is t help with any issues I may be having with my GLC300. There aren't many issues with the car but Kevin goes out of his way to make sure everything is taken care of properly! More

I had a fantastic experience at Mercedes Benz of Naperville first vehicle from my sales person Omar… I purchased from them because they did not charge over MSRP. When I ordered a vehicle I was updat Naperville first vehicle from my sales person Omar… I purchased from them because they did not charge over MSRP. When I ordered a vehicle I was updated repeatedly so I never had any doubt as to when my vehicle was gonna arrive my vehicle arrived exactly as I ordered it. More

The service adviser was a little greedy about the money. because the insurance was paying for the damage. because the insurance was paying for the damage. More

The service I just had went smooth and on time. They offered me a loaner car but I waited and it was no issue. They offered me a loaner car but I waited and it was no issue. More

Car wasn’t dried up after wash and was soaking wet, interior of the car was more dustier than how it was before service. Foot mats of different seats were interchanged. I was told wiper blades were cha interior of the car was more dustier than how it was before service. Foot mats of different seats were interchanged. I was told wiper blades were changed but they looked old ones and are already dustier. More

I initially placed an online inquiry about a vehicle that was on their website. Within 10 minutes Gil called me (which another dealership didn't do until a couple of hours later), and told me they'd have th was on their website. Within 10 minutes Gil called me (which another dealership didn't do until a couple of hours later), and told me they'd have the vehicle ready to look over when I arrived. From my initial arrival Gil. Tim, and the rest of the staff were excellent to work with! Not pushy. They have me time to test drive, ask plenty of questions, and to build a rapport with each other which led to trust. Trusting them to not just sell me a bag of goods, but the right vehicle for me and my situation was exactly what I read looking for in a dealership. THANK YOU! I know that when the rest of my family or friends are going to need a vehicle, the first person and the only place I'll recommend is Gil with Mercedes-Benz of Naperville! More