Mercedes-Benz of Naperville

From beginning to end the most enjoyable experience for the purchase of my new car. No high pressure sales techniques, pleasant salespeople and management. the purchase of my new car. No high pressure sales techniques, pleasant salespeople and management. More

The service is very good, and this is my happiest car purchase! Thanks to Mercedes-Benz sales and all staff for their patient and meticulous service! purchase! Thanks to Mercedes-Benz sales and all staff for their patient and meticulous service! More

The people at this location are very nice, friendly, respectful and courteous. The atmosphere is welcoming, I would definitely bring my car for future servicing, if needed, and refer others. When it's t respectful and courteous. The atmosphere is welcoming, I would definitely bring my car for future servicing, if needed, and refer others. When it's time for me to upgrade, I will purchase from here!!💓 More

The dealership was super nice and extra clean. The people were awesome and took great care of us. The sales person Elizabeth was super nice and showed me all the options on the G Wagon. The fina The people were awesome and took great care of us. The sales person Elizabeth was super nice and showed me all the options on the G Wagon. The finance guy was super nice and the sales manger as well. More

Adam Dellert, Service Advisor is the best! He provided amazing customer service and I have high standards. I own and operate a Convention Planning business and send a lot of business to Ritz He provided amazing customer service and I have high standards. I own and operate a Convention Planning business and send a lot of business to Ritz Carlton and Four Seasons hotels. When I tell you Adam provides 5-Star, 5-Diamond service is an understatement. He treats your car as if it's his, and your money as if it's his. Don't take your car to any other Mercedes dealer for service. Take it to Mercedes-Benz of Naperville! More

Very easy to get an appointment. Service advisor Kevin very friendly and informative. The work was completed on time. I would highly recommend this dealership. Service advisor Kevin very friendly and informative. The work was completed on time. I would highly recommend this dealership. More

I have been a customer for the past 9 years. I am delighted with their customer service of the Sales Dept, Service Dept, and Finance Dept! Will definitely continue to work with this dealership I am delighted with their customer service of the Sales Dept, Service Dept, and Finance Dept! Will definitely continue to work with this dealership in the future! More

Extremely professional and personable experience provided by the Customer Care Consultant. Service was timely and well done. by the Customer Care Consultant. Service was timely and well done. More

The dealer completed the recall on time. The advisor was friendly and kept me informed. I was delighted. The advisor was friendly and kept me informed. I was delighted. More

Scheduled my appt by phone and was able to get the time I wanted. When I showed up at the dealership I was met as I pulled into the service bay. Paperwork took a few minutes and car was taken away for servic wanted. When I showed up at the dealership I was met as I pulled into the service bay. Paperwork took a few minutes and car was taken away for service. Service was completed on time. More