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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
411 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 411 reviews

June 19, 2023

I travel from Bloomington to get my cars serviced at this dealership because I trust their diagnosis and know that they have state of the art equipment to insure that repairs are performed correctly and More

by jg.grintech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Amato
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Jun 22, 2023 -

Mercedes-Benz of Naperville responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

June 18, 2023

Richard is one of the best service managers in the industry and a reason to buy a car at this dealership. More

by Rezamcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service
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Jun 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 18, 2023

Great buying experience. Omer answered my questions and took the time to find me the vehicle that best suits my needs. More

by Warp5@icloud.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omer
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Jun 20, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

As usual, my service representative was fantastic. He kept me informed throughout the process and was always extremely timely with his responses and calls. Once at the service center, the work was p More

by mawdaol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dellert
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Jun 20, 2023 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2023

Nice people but service is questionable every time I go regaining my tire service work. More

by Detra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 19, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 10, 2023

Amazing customer service and very willing to help and make the process as easy as possible. More

by jennifermundt16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Torres and Josh in finance
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Jun 13, 2023 -

Mercedes-Benz of Naperville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2023

Excellent service. Frank took care of everything and provided updates on the car. Once again excellent service. More

by wsox1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Jun 11, 2023 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 02, 2023

I always work with Kevin Vosburgh my trusted service advisor at Mercedes of Naperville. His professionalism and knowledge are impressive and appreciated. I value the personal relationship we have devel More

by John3351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Vosburgh
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Jun 05, 2023 -

Mercedes-Benz of Naperville responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

June 02, 2023

Simple Online Scheduling and the service department took care of my requested repairs in a very reasonable amount of time ! More

by matthias.jezek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Amanti
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Jun 05, 2023 -

Mercedes-Benz of Naperville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Customer Care Mgr was friendly, professional and thorough. I was informed of status and any additional work needed every step of the way. The only disappointment was that the car was not washed on More

by robertcovella41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Dellert
Report | Print
Jun 05, 2023 -

Mercedes-Benz of Naperville responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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