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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
409 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 409 reviews

September 03, 2024

Not willing to help out customer with anything. It’s all about their bottom line. More

by Rleon10
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
NA
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Sep 06, 2024 -

Mercedes-Benz of Naperville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0312 to discuss what we can do to help.

August 15, 2024

Attentive staff with great follow through! My first Mercedes purchase and it won’t be the last. More

by mrsmitchmitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmis Figueroa
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Aug 17, 2024 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 25, 2024

From my first visit to the day of signing I enjoyed an excellent professional and friendly experienc. The sales team was very detailed and helpful with the process which helped me make my decision a lot e More

by Fingraffia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth aquirre
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Jul 26, 2024 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2024

I bought a new Cle300 and was impressed on how knowledgeable they were on the car. I was sold on all features it offered. I was looking at both Audi and BMW convertibles . I was surprised that Mer More

by Beverly
Recommend Dealer
Yes
Employees Worked With
Elmo’s
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Jul 13, 2024 -

Mercedes-Benz of Naperville responded

Hi Beverly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2024

Excellent service and courteous staff. Awesome experience from start to finish. Sales team is exceptional. More

by Crsaini28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean pelkey
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Jun 26, 2024 -

Mercedes-Benz of Naperville responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2024

Very professional and knowledgeable. From my first contact with the parts department everything was explained. More

by vlindbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate and kevin
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Jun 22, 2024 -

Mercedes-Benz of Naperville responded

We are pleased to hear you had such a positive experience with us, Vlindbe! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 14, 2024

Great service and follow up care. Would love to recommend to all my friends and colleagues More

by Harikumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 17, 2024 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

June 12, 2024

Solved my PCV issue just in time before emission test season amid the part shortage situation. More

by Yuwei Luo and Yinsong Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Kevin
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Jun 14, 2024 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2024

Eric Y, the service manager Nick the adviser were very prompt courteous. Service were done very promptly. However the dealership charged me 900$ plus for two tires. I think its way over market price. More

by shyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Y, Nick
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Jun 12, 2024 -

Mercedes-Benz of Naperville responded

Hello Shyam, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2024

Nick is courteous and professional. I was kept up to date on everything by text and autonation.com More

by Darkseid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jun 06, 2024 -

Mercedes-Benz of Naperville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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