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Mercedes-Benz of Naperville

Naperville, IL

Overview
Reviews
Vehicles
4.7
412 Reviews
For Mercedes-Benz buyers in the Chicagoland area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Naperville. With all of the latest new Mercedes-Benz models in stock, we are sure to have the perfect one for you. So whether you're trading-in for a new Mercedes-Benz car or SUV, or getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Naperville today!
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1569 W Ogden Avenue

Naperville, IL

60540

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Showing 412 reviews

February 17, 2025

I’ve been going to Mercedes Benz of Naperville for some time with my previous lease being over a year ago. A few days ago I returned to look for some more cars and sales representative Nick provided the mo More

by ilmam1999
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
NICK
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Feb 18, 2025 -

Mercedes-Benz of Naperville responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (630) 537-0312 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 23, 2024

Excellent service department, Mike, Frank and Kevin are always pleasure to deal with, they helped us with our EQE and EQS More

by Hkhadra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Kevin, Mike
Report | Print
Dec 24, 2024 -

Mercedes-Benz of Naperville responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2024

The advisor was friendly, polite and professional. He communicated the status of the car when available. More

by gentleman22002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 20, 2024 -

Mercedes-Benz of Naperville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2024

Not willing to help out customer with anything. It’s all about their bottom line. More

by Rleon10
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Sep 06, 2024 -

Mercedes-Benz of Naperville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0312 to discuss what we can do to help.

August 15, 2024

Attentive staff with great follow through! My first Mercedes purchase and it won’t be the last. More

by mrsmitchmitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmis Figueroa
Report | Print
Aug 17, 2024 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 25, 2024

From my first visit to the day of signing I enjoyed an excellent professional and friendly experienc. The sales team was very detailed and helpful with the process which helped me make my decision a lot e More

by Fingraffia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth aquirre
Report | Print
Jul 26, 2024 -

Mercedes-Benz of Naperville responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2024

I bought a new Cle300 and was impressed on how knowledgeable they were on the car. I was sold on all features it offered. I was looking at both Audi and BMW convertibles . I was surprised that Mer More

by Beverly
Recommend Dealer
Yes
Employees Worked With
Elmo’s
Report | Print
Jul 13, 2024 -

Mercedes-Benz of Naperville responded

Hi Beverly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2024

Excellent service and courteous staff. Awesome experience from start to finish. Sales team is exceptional. More

by Crsaini28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean pelkey
Report | Print
Jun 26, 2024 -

Mercedes-Benz of Naperville responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 20, 2024

Very professional and knowledgeable. From my first contact with the parts department everything was explained. More

by vlindbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate and kevin
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Jun 22, 2024 -

Mercedes-Benz of Naperville responded

We are pleased to hear you had such a positive experience with us, Vlindbe! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 14, 2024

Great service and follow up care. Would love to recommend to all my friends and colleagues More

by Harikumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 17, 2024 -

Mercedes-Benz of Naperville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Naperville and we hope to be of service again in the future.

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