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Mercedes-Benz of Myrtle Beach
Myrtle Beach, SC
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This is my first time purchasing a BMW and our salesman Mike Guido was fantastic. He went over and above for us. Spent a lot of time going over the entire vehicle with me. Answered all questions and he kne Mike Guido was fantastic. He went over and above for us. Spent a lot of time going over the entire vehicle with me. Answered all questions and he knew every inch and detail of the car. Great experience!!! More
Mike Guido made my buying experience the best I have ever received. I drove down from TN and everything was set up and ready to go. Incredible customer service. Thanks Mike! received. I drove down from TN and everything was set up and ready to go. Incredible customer service. Thanks Mike! More
Michael Guido is the BEST in the industry, hands down! The service I received is better than I’ve received when purchasing a lambo/Bentley etc. Michael literally made the out of town experience as seamles The service I received is better than I’ve received when purchasing a lambo/Bentley etc. Michael literally made the out of town experience as seamless as it can be!! He is extremely trustworthy and honest-which is as important as it comes!! I bought a Range Rover site unseen and it was in BETTER condition than he described(hence why I’ve taken the time to write this review!!). I would be willing to put my own reputation behind Michael-he was that straight forward in this deal and I can guarantee I will be buying many more site unseen from him! Jason the finance manager was also just as amazing. He was extremely friendly and honest in the whole transition. I can’t say enough nice things about these two. These guys treated me and my family like their own family and in this day in age that can’t be understated. More
Michael Maely always goes above and beyond. I had a Michael Maely always goes above and beyond. I had a issue a year after purchase. Emailed him, got immediately back to me and I stopped down at deale Michael Maely always goes above and beyond. I had a issue a year after purchase. Emailed him, got immediately back to me and I stopped down at dealer ship and resolved service issue in his own for me More
Mike Sclafani and the team at Mercedes Benz of Myrtle Beach have been amazing! I purchased one of their lower priced used vehicles, but was treated like I was buying one of the more expensive ones! From Beach have been amazing! I purchased one of their lower priced used vehicles, but was treated like I was buying one of the more expensive ones! From their response to the first email I sent requesting information on the car, to every other follow-up email, video, and text, I have received nothing less than five star customer service! No haggling & no pressure! Bought the car on Saturday & had the tags in my mailbox on Wednesday! Never received such prompt services from any other dealer! I would absolutely buy another vehicle from them and highly recommend their services to others. More
I drove down from Wisconsin. Beautiful bmw m235i. Was able to work out a plan that stuck in my budget and even was given a $50 gift shop gift card. Mike was excellent with every step, made videos of the able to work out a plan that stuck in my budget and even was given a $50 gift shop gift card. Mike was excellent with every step, made videos of the car, a checklist and made sure everything was good before I drove 1100 miles. More
I had never bought a car from a dealership before and Mike Guido was an amazing help! He walked me through the whole process and made me feel very comfortable! I left feeling confident in my decision and Mike Guido was an amazing help! He walked me through the whole process and made me feel very comfortable! I left feeling confident in my decision and so grateful for such a positive first experience! More
It took me 4 months to get a title for my MB because they cant enter an out of state mailing address in their system! And because the mailing address was different than my SC vacation home-I was billed late cant enter an out of state mailing address in their system! And because the mailing address was different than my SC vacation home-I was billed late fees because I never got a statement! I’m a repeat customer. Car is paid in full-I Have a clear title. Will not do that again! More
My husband and I drove down from Raleigh, NC to purchase a vehicle and we had a great experience working with this dealership. Michael Sclafani was wonderful to work with as he was always very prompt and t a vehicle and we had a great experience working with this dealership. Michael Sclafani was wonderful to work with as he was always very prompt and thorough answering all of our questions along with providing in depth details about the vehicle prior to our arrival. He also sent multi videos showing us up close details of the car and provided updated videos after the car had been detailed. (Their detail guy also does an EXCELLENT job on their cars by the way!!) Purchasing a car from this dealership was well worth the drive and I would definitely recommend Michael Sclafani to any of my friends and family when purchasing their next vehicle. We hope to do business with them again in the future!! More