Mercedes-Benz of Myrtle Beach

Corbin Jarrett sold my dad a e450 2019 mercedes. When he got the car home, he realized some listed parts were missing. He went back to the dealer, and while Corbin didn't deny that the owner's manual and m got the car home, he realized some listed parts were missing. He went back to the dealer, and while Corbin didn't deny that the owner's manual and maintenance manuals disappeared while the car was still at the dealer, he said there was nothing he could do about it. When my dad asked where he could get the manuals, Corbin told him "Germany." So that was the extent of the courtesy and integrity extended to a 90 year old man who had just paid cash plus his cadillac for the new mercedes. I find this extremely disappointing. The physical books were supposed to be in the car, and my father, who is 90, does not know how to use a PC, so he won't be finding anything online. If anyone needed these physical manuals, it was my dad. My dad did manage to get the operators manual, as he still had the keys to the cadillac he traded in. Dad refused to hand over the keys until the operators manual was "found." Corbin did miraculously find it. But the maintenance manual was not a part of the operators manual, and my dad needs this. He lives alone, is deaf, but is completely independent otherwise. Without his car, he can't do his food shopping, banking, etc. and depends upon it. I would appreciate if this dealership, and Corbin Jarrett will find the physical maintenance manual and give it to my father. I have screen shots of these posts, so they won't disappear forever. Please contact me, Bills daughter, at 724-480-8000. I will be posting whether or not a response is received. More

I decided to order a new car back in January and my local dealer in Charleston was unable to meet me at my price point so I gave the folks at Mercedes-Benz of Myrtle Beach a call. I was fortunate enough to g dealer in Charleston was unable to meet me at my price point so I gave the folks at Mercedes-Benz of Myrtle Beach a call. I was fortunate enough to get connected with Mike Maely who was absolutely wonderful to work with. We were able to work out a deal at my desired price point and he was very quick to respond to emails and answer all my questions whenever they came up throughout the process. He kept me up to date on build date, shipping vessel, and delivery from the port to the dealership. At pickup, he did a great job of teaching me the ins and outs of my new car and has checked in a few times over the past 2 weeks to make sure everything is going well. If you're looking for a new Mercedes or BMW, I highly recommend giving Mike a call and seeing what he can do for you. I will absolutely be talking to him in the future when I'm back in the market for a new vehicle. More

Mike Guido was the best! He knows his product, listened to what we were looking for and pointed us in the right direction. A huge thanks to Mike and everyone else at Myrtle Beach Mercedes Benz! True profes to what we were looking for and pointed us in the right direction. A huge thanks to Mike and everyone else at Myrtle Beach Mercedes Benz! True professionals!!! More

Mike Sclafani is the most honest and easy to work with professional representative that you will ever meet. He is enthusiastic, full of energy, responsive, communicates well, and he is highly knowledgeab professional representative that you will ever meet. He is enthusiastic, full of energy, responsive, communicates well, and he is highly knowledgeable. While those are all pretty rare qualities it is his HONESTY that sets Mike apart from others in his occupation. He is simply the best of the best!!! He did a walk around video of the preowned vehicle we inquired about and emailed it to us promptly. First he washed the vehicle, then drove it and revealed every little scratch, chip and defect while pointing out the overall great condition and beauty of the car. In person the car looked better than we expected! Mike under promised and over delivered throughout the process. He made our customer experience the best we have ever had in purchasing a vehicle. We bought the car and closed the deal within two hours. Mike and his outstanding team at Myrtle Beach Mercedes Benz will put a smile on your face. If you have ever had a bad experience purchasing a new or used car, then you deserve to work with Mike and MB of MB on your next purchase. I guarantee you will not regret it. More

Micheal Sclafani took good care of us. Honest and upfront with questions. Seemed knowledgeable and if he didn’t know he asked and came right back with the answer. If you’re looking for a new car see Mike. with questions. Seemed knowledgeable and if he didn’t know he asked and came right back with the answer. If you’re looking for a new car see Mike. More

Give Michael Sclafani a raise! I am impressed with the service as well as the THOROUGH reconditioning job on the trade-in that I bought. Great car! Great customer service! Fast transaction! As a certifie service as well as the THOROUGH reconditioning job on the trade-in that I bought. Great car! Great customer service! Fast transaction! As a certified BMW nut, this was one of my best deals! More

Mike Guido was not only one of the best salesman we’ve experienced but also ended up being a true friend! 10 stars MIKE! A experienced but also ended up being a true friend! 10 stars MIKE! A More

Mr.Guido was most helpful. He assisted me beginning to end with an out of state purchase. He even followed up and I very pleased. end with an out of state purchase. He even followed up and I very pleased. More

Michael was the BEST car salesperson that I have EVER encountered. He was well mannered and polite. He was at his desk early and made my appointment pleasant and congenial. I made my purchase solely b encountered. He was well mannered and polite. He was at his desk early and made my appointment pleasant and congenial. I made my purchase solely based on Michaels recommendation and it was a superb choice. Michael gave me a great deal on a beautiful car! 5 STARS across the board! More

Mike Guido was Awesome!! Great guy that works with an outstanding group of people. If I could give a millions stars I would. What an awesome dealership! outstanding group of people. If I could give a millions stars I would. What an awesome dealership! More