Mercedes-Benz of Music City

Wow! I could not have asked for a better experience at Music City Mercedes Benz. Chris Popin and his colleague David Bartol were great to work with. Chr I could not have asked for a better experience at Music City Mercedes Benz. Chris Popin and his colleague David Bartol were great to work with. Chris really listened to what I needed and took the time to find that for me. Chris is patient and honest. Last minute, I completely changed the plan to pick up my car and they did not skip a beat. A seamless pivot - Chris’s colleague David took care of me like I was family. From the airport transportation, to Keith’s teaching me about the tech of the car, to meeting the finance guy Drew, I highly recommend Music City Mercedes Benz. I actually woke up this morning thinking, the way this team works together, building up their co-workers, providing great care to the customers, is a model that should be imitated. More

This dealership has been the most shady and dishonest group that we have ever dealt with. We purchased a G63 from them from pictures and speaking with the salesman about the condition. According to him e group that we have ever dealt with. We purchased a G63 from them from pictures and speaking with the salesman about the condition. According to him everything was perfect with the vehicle and it was Mercedes certified so if anything was wrong then it would be fixed by my local dealer. After purchase in Nashville, we set out on our trip back to Charlotte. Before we even got home we noticed a rattle in the rear and the brakes began to squeak. Within a few days the key fob wouldn’t work to start the engine. After taking to my local dealer they refused to repair any of this because the dealer we purchased it from, Mercedes of Music City, should have corrected the problems before certifying it. Turns out the brakes needed replacing, the rattle in the rear was a loose door panel and the key wasn’t working because the starter battery needed to be replaced. After all of this was reported back to Mercedes of Music city they refused to pay to have these issues repaired. So, after paying for the vehicle I am left with a $10k bill to pay for the repairs. DO NOT trust this dealership as the salesmen and management are dishonest and they don’t care about screwing anyone over! More

Saleman Chris Popin it was a pleasure working with him very helpful and knowledge l!! very helpful and knowledge l!! More

Wanted to give a quick shout out to Chris Popin regarding my recent purchase. I began working with Chris in the spring, looking for just the right car. He was very patient with me, as I test drove one car af my recent purchase. I began working with Chris in the spring, looking for just the right car. He was very patient with me, as I test drove one car after another. Finally, the right car showed up at the right price! The dealership was very easy to work with, getting all the requisite paperwork taken care of. If you’re in the market, give Chris @ Mercedes-Benz of Music City a call! More

I really enjoyed my car buying experience at MB of Music City! Chris Popin was extremely helpful and made the process enjoyable. He went out of his way to show me all of the options that would fit my needs City! Chris Popin was extremely helpful and made the process enjoyable. He went out of his way to show me all of the options that would fit my needs and was very communicative. I would definitely recommend MB of Music City and Chris! More

I had an amazing experience working with Chris Popin, at Mercedes Benz of Music City. He made the entire process of buying my used GLE 350 smooth, stress-free, and even enjoyable. Chris is patient, kind, kn Mercedes Benz of Music City. He made the entire process of buying my used GLE 350 smooth, stress-free, and even enjoyable. Chris is patient, kind, knowledgeable, and truly listened to what I needed. I never felt pressured-just supported. If you’re looking for someone who goes above and beyond, Chris is the one to see! More