Mercedes-Benz of Morristown - Service Center

Willie Caldwell is the best Service Manager we’ve ever worked with! Always satisfied and confident that the right work is getting done and done right. worked with! Always satisfied and confident that the right work is getting done and done right. More

Julio took care of us and provided great and professional service. He got my car in for service and was done in the time given. No issues. service. He got my car in for service and was done in the time given. No issues. More

Good service. Detailed description of work done. NEVER SOLICIT UNNECESSARY WORK. Always get clean car back. Thank you very much for every body’s work. SOLICIT UNNECESSARY WORK. Always get clean car back. Thank you very much for every body’s work. More

Eddie is a very knowledgeable service representative. He is courteous, friendly and always keeps me informed. With him, I always feel I am being well advised and fairly treated. is courteous, friendly and always keeps me informed. With him, I always feel I am being well advised and fairly treated. More

I have been coming to Morristown MB service for over 5 years and they continue to deliver the quality and the professionalism that I expect in a service team! Kudos Julio, my service advisor and the entir years and they continue to deliver the quality and the professionalism that I expect in a service team! Kudos Julio, my service advisor and the entire team! More

Julio Pereira at Mercedes of Morristown is the best of the best! I called about bringing the car in for service and he was prompt and responsive and makes it easy. He’s a pleasure to deal with every tim the best! I called about bringing the car in for service and he was prompt and responsive and makes it easy. He’s a pleasure to deal with every time! Had the car back quickly with clear explanation of the work done, and he had it washed without me ever asking. More

I got a flat on 287 and Willie sent someone within 15 minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery cam minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery came that day so he set up a shuttle service. I got to work and then the shuttle service delivered my car all fixed and washed on time. They all made A bad situation a lot less horrible. Thank you!! More

Excellent environment and great experience. Highly recommend mercedes vehicles. Service was easy to schedule very accommodative. Loaner car and drop off made it super simple. recommend mercedes vehicles. Service was easy to schedule very accommodative. Loaner car and drop off made it super simple. More

Willie is the best !! Always goes above and beyond!!! Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today More

Excellent service. Just confusing when they sent a text for a bill requesting payment for money I didn’t owe. Once they correct that glitch, they have the best service of all for a bill requesting payment for money I didn’t owe. Once they correct that glitch, they have the best service of all More