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Mercedes-Benz of Morristown - Service Center
Morristown, NJ
291 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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291 Reviews of Mercedes-Benz of Morristown - Service Center
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May 17, 2009
The advisors are the best but the dealership is not interested in safety. I had a leaky front shock and simply because it would have cost them a small amount of money to insure my safety refused to rep interested in safety. I had a leaky front shock and simply because it would have cost them a small amount of money to insure my safety refused to replace both front shocks. No other manufacturer recommends EVER replacing one front shock. Mind you I GUARANTEE if they were NOT under WARRANTY they would have INSISTED that both be done but because they were under warranty they are adamant that it's perfectly normal and acceptable to do one. Now we CANNOT wait to get rid of this car and we will NEVER go back unless it is for FREE warranty work. Of course we will NEVER, EVER TRUST THIS dealer, but when it comes to warranty work either we trust them or we pay for the work! More
by mrsnetpro
Employees Worked With
Max is the best
