Mercedes-Benz of Morristown - Service Center

Definite improvement I’d stopped taking my 2013 S to Mercedes of Morristown some time ago because they’d done a very inadequate job on work. Happy to say that they’ve real I’d stopped taking my 2013 S to Mercedes of Morristown some time ago because they’d done a very inadequate job on work. Happy to say that they’ve really turned things around and focused on improving service and customer experience. Would definitely recommend now. More

Scheduled service Julio is always the best. Great service also from the loaner guys! Why do I need a 25 word minimum? Ridiculous! La la la la. Julio is always the best. Great service also from the loaner guys! Why do I need a 25 word minimum? Ridiculous! La la la la. More

Example of Standing by customers When it comes to service and class, it is difficult to beat Morristown Mercedes Benz. With a warranty expired by 6 months and a very expensive repair When it comes to service and class, it is difficult to beat Morristown Mercedes Benz. With a warranty expired by 6 months and a very expensive repair due to a faulty engine component, my service advisor took care of it in 24 hrs with a free repair cleared by MBNA and a car loaner! Outstanding! More

Service done right Alex Marshall did a great job of getting me in assessing the problem and returning the car in a timely manner. I could not be more satisfied. Alex Marshall did a great job of getting me in assessing the problem and returning the car in a timely manner. I could not be more satisfied. More

Convenient location Good people, clean and very much in order. Immediate customer service attention and loaners are very clean. Great service advisor (Alex Marshall) Th Good people, clean and very much in order. Immediate customer service attention and loaners are very clean. Great service advisor (Alex Marshall) Thank you. Betsy Galarza More

Far above the rest Mercedes of Morristown, goes above and beyond to make purchasing and servicing a car an enjoyable experience. Clinton Vail, in the sales depar Mercedes of Morristown, goes above and beyond to make purchasing and servicing a car an enjoyable experience. Clinton Vail, in the sales department is like working with the family member. He goes above and beyond to make sure it is an unforgettably a wonderful experience. Shaun, in the finance department was patient and thorough. I appreciated the suggestions he made on purchasing preventative maintenance. Anytime I've had my vehicle serviced, there is never a wait and the warm friendly staff always go above and beyond to make it as simple as possible. There are other Mercedes dealerships, but none quite like this! More

The best of the best! After having a minor accident I called my service advisor Jeff D'Angelo about getting in to check the road worthiness and get an estimate from the bod After having a minor accident I called my service advisor Jeff D'Angelo about getting in to check the road worthiness and get an estimate from the body shop. He told me to be there Monday morning and he'd take care of me. They had me in and out in 1 1/2 hours. More

Great experience I took my car in for a service and I am very happy with it! They did a great job. I highly recommend taking your car here. I took my car in for a service and I am very happy with it! They did a great job. I highly recommend taking your car here. More

My Car there for repairs Willie Caldwell is awesome and deserves an award in customer service. He makes you understand the problem and takes you through the parts and labor co Willie Caldwell is awesome and deserves an award in customer service. He makes you understand the problem and takes you through the parts and labor costs, he has a realistic approach which I admire. He was hands on and always called me to give info on what was been done, and how long it would take. When it was found that my car had multiple problems, he had the mechanic explained the details, and Willie's reassurance more than anything else, kept my mind at rest and allayed my fears! I had given up on my car, but Thanks to Willie and his crew at the Morristown Mercedes, my car is alive again!! Brenda More

Willie Is The Best Willie Caldwell is genuine He really cares about his clients He has always looked after my best interest and the quality of my vehicle 🚗 service Willie Caldwell is genuine He really cares about his clients He has always looked after my best interest and the quality of my vehicle 🚗 service Thanks Willie ! Ralph Rizzo More