Mercedes-Benz of Morristown - Service Center

Service A Willie in service was a pleasure to work with. He made sure to provide me with a loaner so that my day was not inconvenienced at all. There were two a Willie in service was a pleasure to work with. He made sure to provide me with a loaner so that my day was not inconvenienced at all. There were two additional updates that needed to be performed and he made sure to have these also addressed while my car was there. Your customer care is top notch. Definitely will return when I need service! More

Scheduled Maintenance Willie Caldwell provided excellent service. He took the time to explain what needed to be done, and he answered all my questions. I got my car back an Willie Caldwell provided excellent service. He took the time to explain what needed to be done, and he answered all my questions. I got my car back and was very happy with the outcome. His level of professionalism is unmatched at other dealerships. I would highly recommend reaching out to Willie Caldwell at Mercedes Benz of Morristown to service your vehicle! More

All went great with my service appointment Everything booked online and with texts confirmations (very convenient), I dropped off the car and I was out with my loaner car in no time. BTW they Everything booked online and with texts confirmations (very convenient), I dropped off the car and I was out with my loaner car in no time. BTW they ran out out MB loaners and they got Toyota loaners instead of just saying no more loaners (as I have experienced in Audi). The work was completed ahead of time and the pick up was also very fast. This dealership is actually not the closest to my house by is worth the extra miles!! Post service follow up texts and call also great!! The cherry on the cake, their loaners do not have any of those ridiculous “MB loaner car” stickers on the back as they do in other dealerships to promote themselves. More

Brake service This dealer Continues to provide excellent service! Clean, friendly and professional. Well worth the dealer premium paid for the services privided fo This dealer Continues to provide excellent service! Clean, friendly and professional. Well worth the dealer premium paid for the services privided for maintenance of this nature. More

Great place to service MB I went to get my navigation map update. It was done while I waited there. Offered nice waiting area with coffee and breakfast. This is first time I vi I went to get my navigation map update. It was done while I waited there. Offered nice waiting area with coffee and breakfast. This is first time I visited this dealership for service. More

Premium service! "The best or nothing I received Top Notch service from Mercedes-Benz of Morristown, Paul was most courteous and respectful and delivering the news that I had not one but t I received Top Notch service from Mercedes-Benz of Morristown, Paul was most courteous and respectful and delivering the news that I had not one but two tires that needed to be replaced! Everything was handled with the utmost professionalism and very quick. Thank you for an excellent job. "The best or nothing" is being demonstrated at this dealership! More

excellence Mr DeAngelo was excellent in getting my service need done from beginning to end. set up time, transportation , and explained work to be done on time. Mr DeAngelo was excellent in getting my service need done from beginning to end. set up time, transportation , and explained work to be done on time. More

Great service Five cars from here and they have always taken great care of them. I am very pleased with the sales and service of this dealer. Five cars from here and they have always taken great care of them. I am very pleased with the sales and service of this dealer. More

recall fix Went in for a recall and they fixed the issue in the time they said. Alex was helpful as usual and gave some hints for my first oil change service co Went in for a recall and they fixed the issue in the time they said. Alex was helpful as usual and gave some hints for my first oil change service coming up in a month or two. More

Excellent work on 20k service Quick and easy, dropped off for 20k service. Jeff was friendly, grabbed coffee and bagel, and then drove out in loaner. In total, great experience, h Quick and easy, dropped off for 20k service. Jeff was friendly, grabbed coffee and bagel, and then drove out in loaner. In total, great experience, highly recommend. More