Mercedes-Benz of Morristown - Service Center

Service and Repair to C300 Great experience...Alex Marshall is fantastic! We have dealing with Morristown Mercedes with Alex and Scott Kaufman (GM) for over a decade. They maint Great experience...Alex Marshall is fantastic! We have dealing with Morristown Mercedes with Alex and Scott Kaufman (GM) for over a decade. They maintain a very high standard...... More

Perfect Customer Service experience Perfection. Everything about my experience at Mercedes Benz of Morristown is as good as I can imagine - friendly, professional, knowledgeable and pro Perfection. Everything about my experience at Mercedes Benz of Morristown is as good as I can imagine - friendly, professional, knowledgeable and prompt. I trust the advice I get and appreciate the whole experience. Quick drop off, excellent service advisor ((Alex Marshall), and a great experience with all others (in the garage, the payment area, loaner car service). More

MBM Service Willie Caldwell in the Service Department is the best! He answers all my questions, is honest, sincere and, helps address any of my concerns. I’ve bee Willie Caldwell in the Service Department is the best! He answers all my questions, is honest, sincere and, helps address any of my concerns. I’ve been a client at MBM for several years, and will continue to be because of Willie! More

World class service! As soon as I walked in everyone made sure I was being helped. They were able to accommodate me ASAP during a vehicle emergency. Every other time I'v As soon as I walked in everyone made sure I was being helped. They were able to accommodate me ASAP during a vehicle emergency. Every other time I've been in was always a pleasurable experience. Jeff rocks! You can tell that there is a tight knit team at this location. A++++ More

Great! Honestly, Jeff our service provider is what keeps us coming back. He’s on top of everything and I mean ON TOP OF IT. He never has an attitude like som Honestly, Jeff our service provider is what keeps us coming back. He’s on top of everything and I mean ON TOP OF IT. He never has an attitude like some of the staff and is super accommodating. I never have to wait for calls back and never get the runaround. He makes every issue with our sprinter vans worry free. Thank you Jeff! We really hope he’s recognized for his hard and efficient work. More

Standard maintenance This dealership along with Alex Marshall (service coordinator) could not have been faster, easier and more thorough They have the winning combinat This dealership along with Alex Marshall (service coordinator) could not have been faster, easier and more thorough They have the winning combination Thank you Scott More

Part replacement due to wear and tear. The car was making a weird noise when I took it to the dealer. After replacement of the part it sounds like a new car. The car was making a weird noise when I took it to the dealer. After replacement of the part it sounds like a new car. More

Very good Very happy with the service I received at this dealership. Very quick and efficient service. Friendly staff and good communication regarding work to b Very happy with the service I received at this dealership. Very quick and efficient service. Friendly staff and good communication regarding work to be done. More

Great service !!! Service is great . Get my 2 tires changed but in 1.5 hours. Even got a car wash and the car looked clean. Julio is truly professional and very on top Service is great . Get my 2 tires changed but in 1.5 hours. Even got a car wash and the car looked clean. Julio is truly professional and very on top of everything More

Great customer service Their customer service from the sales office to the service department is amazing. There is constant follow and focus on you as the customer. My serv Their customer service from the sales office to the service department is amazing. There is constant follow and focus on you as the customer. My service advisor Alex Marshall is great and consistently provides outstanding service. More