Mercedes-Benz of Morristown - Service Center
Morristown, NJ
286 Reviews of Mercedes-Benz of Morristown - Service Center
Excellent experience overall. Overall excellent experience, prompt scheduling of service, thorough explanation of what needed to be done. Timely execution of service, prompt notifi Overall excellent experience, prompt scheduling of service, thorough explanation of what needed to be done. Timely execution of service, prompt notification of job completion. Courtesy loaner car provided. More
Great Service Advisor I would like to say couple words of appreciation for the service performed on my G63, and my special thanks to the one of their service advisor Christ I would like to say couple words of appreciation for the service performed on my G63, and my special thanks to the one of their service advisor Christopher Zielyk. Mr. Zielyk is very attentive, very informative, very confident professional. I feel extremely comfortable every time I bring my vehicle for the service and leave it with Christopher. He always discuss the planned scope of work, always communicates in regards of the work progress, and always informs when the job is done, what was done, what needs to be done if anything. He is the best service advisor in my experience, and I absolutely recommend him without any reservations. Thanks again. Sincerely, Steven. More
Problem after recall is fixed The service manager Nelson was very helpful when I met him regarding my car issue and did all his best to make me feel satisfied with the service , he The service manager Nelson was very helpful when I met him regarding my car issue and did all his best to make me feel satisfied with the service , he tried to isolate the issue to find the problem and overall I am very satisfied with his service . Thank you Nelson More
Great service Great service. Everything is done perfectly and on time. My vehicle was washed out upon completion of the service. Cristopher explained everything Great service. Everything is done perfectly and on time. My vehicle was washed out upon completion of the service. Cristopher explained everything very well. I would definitely recommend this service location. More
Check up on my car The best service department I’ve ever worked with. Willie Caldwell has gone above and beyond for me for 9 years!!! Always know what is going on and w The best service department I’ve ever worked with. Willie Caldwell has gone above and beyond for me for 9 years!!! Always know what is going on and what the cost will be More
The service department, and Julio, are second to none. Alway I’ve been going to MB Morristown service for years. Their quality is second to none. And Julio is the best service manager I’ve ever dealt with—in any I’ve been going to MB Morristown service for years. Their quality is second to none. And Julio is the best service manager I’ve ever dealt with—in any industry. More
Alex my Service Advisor delivers hassle free as always I cannot say enough how MB of Morristown and specifically my Service Advisor Alex Marshall make going there a positive experience. No wasted time, alw I cannot say enough how MB of Morristown and specifically my Service Advisor Alex Marshall make going there a positive experience. No wasted time, always concerned for me and the car no matter how overdue I am. I just can’t say thank you enough. More
Excellent Service From the moment you drive into service there is someone to greet you and get you to your service advisor (Alex). Loaner war ready and they offer to sy From the moment you drive into service there is someone to greet you and get you to your service advisor (Alex). Loaner war ready and they offer to sync your phone to it. I could pay bill on line and pick up on Saturday morning (awesome) was just as smooth. Thank you for a pleasant experience! Mary More
E400 Service A really great job by Willie Caldwell and the entire MBM team. The service was performed quickly and professionally. Once again I’m extremely satisfi A really great job by Willie Caldwell and the entire MBM team. The service was performed quickly and professionally. Once again I’m extremely satisfied. More
Exceeds expectations every time! Willie Caldwell is the best! Everything is done right the first time and every time. It is the best value for the dollar. I would recommend Mercedes- Willie Caldwell is the best! Everything is done right the first time and every time. It is the best value for the dollar. I would recommend Mercedes-Benz of Morristown to anyone who wants quality work done. More