Mercedes-Benz of Morristown - Service Center

Outstanding service As we were making our way from RI to FL a system warning light appeared. It just so happened that Mercedes Benz of Morristown was off the next exit. As we were making our way from RI to FL a system warning light appeared. It just so happened that Mercedes Benz of Morristown was off the next exit. We explained our situation to Service Advisor Julio Pereira, and he took us right in. After the diagnostic testing he informed us the parts needed were in stock. Once all the work was complete we were surprised to hear that everything was covered because it was related to recalls. Not being a regular customer we were extremely grateful for the efficient & honest service provided by MBM. THANK YOU JULIO PEREIRA & the rest of the service staff that got us back on the road. More

Great experience every visit This location has to be on of the greatest in the metropolitan area. Everyone knows thier job well and they master it. Julio Pereira is a highly exper This location has to be on of the greatest in the metropolitan area. Everyone knows thier job well and they master it. Julio Pereira is a highly experienced service advisor and straightforward guy. I'm always highly satisfied in each every visit. Thank you MBM for your great services and experience. More

Willie at Morristown Mercedez service department has made sure that my service experience was nothing but amazing, he always assists if I have a concern sure that my service experience was nothing but amazing, he always assists if I have a concern More

I've been a customer of Julio's for 18 years. I have come to expect the best care anytime I need service, and I am never disappointed.i appreciate the quality of service at Morristown. It has been consiste to expect the best care anytime I need service, and I am never disappointed.i appreciate the quality of service at Morristown. It has been consistently excellent. More

Great detailing service Wonderful job and very convenient! Picks up car , loaner provided and picked up at home Phone calls made with updates which was very helpful too Wonderful job and very convenient! Picks up car , loaner provided and picked up at home Phone calls made with updates which was very helpful too More

Always fantastic service! They always do a professional job, thorough and quick with courteous service. Alex Marshall never fails to review records on my car and suggest a trut They always do a professional job, thorough and quick with courteous service. Alex Marshall never fails to review records on my car and suggest a truthful repair when needed. The Loaner Department is also ready and helpful every time I need them. More

10k mile service Love, love, love this service Dept. So accessible, staff is very friendly, no appt necessary! Waiting room clean and open. Can’t say enough great t Love, love, love this service Dept. So accessible, staff is very friendly, no appt necessary! Waiting room clean and open. Can’t say enough great things bout this place! More

Good job Great job and Christopher was beyond expectations. He always follow up during the repair to give me the latest update . The only thing I don’t like th Great job and Christopher was beyond expectations. He always follow up during the repair to give me the latest update . The only thing I don’t like that the labor hours are double what it supposed to be based on other sites that shows how many hours do you need to repair your car for specific parts . Thank you Christopher and I really appreciate your help , your service was being beyond expectations. More

Regular service appointment I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end o I’ve been a satisfied customer for 35 years with Alex as my service manager. As usual, everything went smoothly, from loaner pickup to return at end of service. Thank you for making so easy😊 More

Service is always excellent. My Service Advisor makes everything seem simple.Service with a smile.Service on time and no surprises.There’s always a loaner car readily available. My Service Advisor makes everything seem simple.Service with a smile.Service on time and no surprises.There’s always a loaner car readily available. More