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Mercedes-Benz of Morristown - Service Center

Morristown, NJ

4.8
310 Reviews

310 Reviews of Mercedes-Benz of Morristown - Service Center

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September 19, 2020

I got excellent service at Mercedes service shop. The way the issues explained to me in simple terms that allowed me to take the right decision what to get fixed and what I can be okay in not getting don More

by Chirag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Willie Caldwell!

September 13, 2020

Superb service very professional! Point of contact kept me informed of the vehicles status. Was very happy with the vehicles performance after completion of service. Highly recommend More

by Msono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

September 06, 2020

I am always pleased with the level of service I receive from Mercedes of Morristown. I request Julio Pereira to be my service advisor each time I have a new car, and he never disappoints. More

by Jacquelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira, James Gatto
Sep 14, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service advisor Julio. Thank you.

September 01, 2020

Firstly I must say I requested the service in somewhat of an emergency mode. My new S Class had gone through a car wash and a windshield wiper had been torn off. I called my salesman who arranged the appoin More

by Lessmithjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaushal Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about the professionalism and competence of our staff.

August 22, 2020

From the minute I drive into the Mercedes of Morristown Service Building I get treated like a Customer expects to be treated.The Service Rep gave me his full attention. Every person I came into contact wit More

by H. Hasse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Es Salwan
Aug 25, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

August 14, 2020

Great job. Very responsive and quick turnaroundHighly Great job. Very responsive and quick turnaround Highly recommended. Had a blown tire, got the spare on at my office, loaner brought to me and car rea More

by johnandlenore
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Pais five stars
Aug 18, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

August 13, 2020

I like the pick up and drop off service that Mercedez provides. It’s really convenient for the customers especially during the pandemic. Excellent service and great job! More

by chinni.tung
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Zielyk
Aug 18, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience!

July 29, 2020

I’m not from the area but had a broken moonroof window that needed to be fixed before returning to Boston. I was very impressed by everyone at MB of Morristown. Incredibly efficient, friendly and transpar More

by JessieD
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Aug 03, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your efficient and friendly service experience!

July 28, 2020

Service is Outstanding Excellent Advisor - Alex Marshall. Quality Workmanship. Friendly and Knowledgeable Staff. Having owned seven Mercedes-Benz, and having lived throug More

by D Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Aug 03, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! We appreciate your comments about your service advisor Alex Marshall. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

July 08, 2020

Pleasant adviser who explained simply what was needed. Service was done in a timely manner. My experience has always been an excellent experience. Happy customer, thank you, T Mellina More

by Tommellina
Recommend Dealer
Yes
Employees Worked With
Chris Kielyk
Jul 16, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Chris Zielyk your service advisor.

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