Mercedes-Benz of Morristown - Service Center

Despite not purchasing my vehicle from this dealership, my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to my service rep Willie is always professional while being both friendly and very helpful. My overall experience with this dealership brings me back to have my vehicle serviced. More

Júlio Pereira is an excellent service advisor. He is extremely knowledgeable and very patient with explaining everything my vehicle needs. Great service department as well with free beverages an He is extremely knowledgeable and very patient with explaining everything my vehicle needs. Great service department as well with free beverages and snacks. More

Always service my car at MB Morristown. Alex knows what has to be serviced - knowledgeable - courteous - he's the best! Alex knows what has to be serviced - knowledgeable - courteous - he's the best! More

Best in NJ,eddy is the best adviser,always serves me on best way. I love him best way. I love him More

My service manager Troy Pais always goes above & beyond to provide the best service to his client, me. to provide the best service to his client, me. More

Excellent collision and customer service. Dealership failed to wash car. Poor reflection of customer loyalty. Dealership failed to wash car. Poor reflection of customer loyalty. More

It was a nice speedy service. All people were very professional and the car is running great. All people were very professional and the car is running great. More

I can't say enough wonderful things about my experience with Mercedes Service, especially with Willie Caldwell. He truly goes above and beyond every time, making sure everything is taken care of with such with Mercedes Service, especially with Willie Caldwell. He truly goes above and beyond every time, making sure everything is taken care of with such professionalism and genuine care. Willie makes the whole process stress-free, and you can tell he really cares about his customers. The rest of the staff are just as amazing—welcoming, friendly, and always ready to help. From the moment you walk in, you feel at ease and well taken care of. It’s rare to find such a combination of top-notch service and such a warm, personable team. Highly recommend! More

The service department is just the best and Willy is a blessing. I feel I am getting exceptional service with him helping me. blessing. I feel I am getting exceptional service with him helping me. More

Professional and pleasant staff. Completed problem solving and corrections in time as promised. Shuttled me home in am. Completed problem solving and corrections in time as promised. Shuttled me home in am. More