Mercedes-Benz of Morristown

Fantastic buying experience and customer service I had a pleasant buying experience with my C300 purchase at this dealership. This was the fastest and most efficient car buying experience I have e I had a pleasant buying experience with my C300 purchase at this dealership. This was the fastest and most efficient car buying experience I have experienced in my lifetime. The Sales Associate (Kaushal Shah) took his time to diligently understand the various options that I was looking for and searching all the inventory countless times to find the car I needed, which was a difficult task at hand. After understanding my target price and what I was most interested in, Kaushal was able to find me a perfect car that I could buy. It was one of the loaner cars at the dealership which had some miles on it but had most of the options that I was looking for. He diligently walked me through all the options in the car before I left the dealership, the entire experience of car buying was completed in less than 5 hours from start to finish, which was hard to believe. I would recommend this dealership to anyone who wants to get into a Mercedes Benz to get an efficient, no nonsense, car buying experience and service. More

Service with benefits Great service experience. They provided food, drinks, had a golf simulator and pool table. Impressive. Service was quick and they applied an online S Great service experience. They provided food, drinks, had a golf simulator and pool table. Impressive. Service was quick and they applied an online Service A coupon for me to keep it reasonable. More

Fast service and quoted accurately After getting stuck and needing a jump start, we brought the car to Julio and he made the transaction smooth and quoted us accurately. The 2 batter After getting stuck and needing a jump start, we brought the car to Julio and he made the transaction smooth and quoted us accurately. The 2 batteries failed the test and were replaced quickly. In addition we neeed another key and he had that ready for us the next day More

Windshield wipers Very professional and quick. They have called me as soon ad rhe partcame and also orded asap!! Very nice service.. while waiting!! Verycaring staff. I Very professional and quick. They have called me as soon ad rhe partcame and also orded asap!! Very nice service.. while waiting!! Verycaring staff. I sm glad i bought Benz.. More

Felt Pressure to Buy on the Spot I went in to test drive a new C300. After test driving a vehicle and getting a price the Sales Person got upset when I wanted just go home and think i I went in to test drive a new C300. After test driving a vehicle and getting a price the Sales Person got upset when I wanted just go home and think it over. "Deal is for today only" "Can't guarantee the car will be here, I'm not the only salesperson", etc. Not what I expected from a high end car dealership. More

Service and Repair to C300 Great experience...Alex Marshall is fantastic! We have dealing with Morristown Mercedes with Alex and Scott Kaufman (GM) for over a decade. They maint Great experience...Alex Marshall is fantastic! We have dealing with Morristown Mercedes with Alex and Scott Kaufman (GM) for over a decade. They maintain a very high standard...... More

Perfect Customer Service experience Perfection. Everything about my experience at Mercedes Benz of Morristown is as good as I can imagine - friendly, professional, knowledgeable and pro Perfection. Everything about my experience at Mercedes Benz of Morristown is as good as I can imagine - friendly, professional, knowledgeable and prompt. I trust the advice I get and appreciate the whole experience. Quick drop off, excellent service advisor ((Alex Marshall), and a great experience with all others (in the garage, the payment area, loaner car service). More

MBM Service Willie Caldwell in the Service Department is the best! He answers all my questions, is honest, sincere and, helps address any of my concerns. I’ve bee Willie Caldwell in the Service Department is the best! He answers all my questions, is honest, sincere and, helps address any of my concerns. I’ve been a client at MBM for several years, and will continue to be because of Willie! More

World class service! As soon as I walked in everyone made sure I was being helped. They were able to accommodate me ASAP during a vehicle emergency. Every other time I'v As soon as I walked in everyone made sure I was being helped. They were able to accommodate me ASAP during a vehicle emergency. Every other time I've been in was always a pleasurable experience. Jeff rocks! You can tell that there is a tight knit team at this location. A++++ More

Great! Honestly, Jeff our service provider is what keeps us coming back. He’s on top of everything and I mean ON TOP OF IT. He never has an attitude like som Honestly, Jeff our service provider is what keeps us coming back. He’s on top of everything and I mean ON TOP OF IT. He never has an attitude like some of the staff and is super accommodating. I never have to wait for calls back and never get the runaround. He makes every issue with our sprinter vans worry free. Thank you Jeff! We really hope he’s recognized for his hard and efficient work. More