Mercedes-Benz of Morristown

MBM Service Willie Caldwell in the Service Department is the best! He answers all my questions, is honest, sincere and, helps address any of my concerns. I’ve bee Willie Caldwell in the Service Department is the best! He answers all my questions, is honest, sincere and, helps address any of my concerns. I’ve been a client at MBM for several years, and will continue to be because of Willie! More

World class service! As soon as I walked in everyone made sure I was being helped. They were able to accommodate me ASAP during a vehicle emergency. Every other time I'v As soon as I walked in everyone made sure I was being helped. They were able to accommodate me ASAP during a vehicle emergency. Every other time I've been in was always a pleasurable experience. Jeff rocks! You can tell that there is a tight knit team at this location. A++++ More

Great! Honestly, Jeff our service provider is what keeps us coming back. He’s on top of everything and I mean ON TOP OF IT. He never has an attitude like som Honestly, Jeff our service provider is what keeps us coming back. He’s on top of everything and I mean ON TOP OF IT. He never has an attitude like some of the staff and is super accommodating. I never have to wait for calls back and never get the runaround. He makes every issue with our sprinter vans worry free. Thank you Jeff! We really hope he’s recognized for his hard and efficient work. More

Standard maintenance This dealership along with Alex Marshall (service coordinator) could not have been faster, easier and more thorough They have the winning combinat This dealership along with Alex Marshall (service coordinator) could not have been faster, easier and more thorough They have the winning combination Thank you Scott More

Part replacement due to wear and tear. The car was making a weird noise when I took it to the dealer. After replacement of the part it sounds like a new car. The car was making a weird noise when I took it to the dealer. After replacement of the part it sounds like a new car. More

Very good Very happy with the service I received at this dealership. Very quick and efficient service. Friendly staff and good communication regarding work to b Very happy with the service I received at this dealership. Very quick and efficient service. Friendly staff and good communication regarding work to be done. More

Great service !!! Service is great . Get my 2 tires changed but in 1.5 hours. Even got a car wash and the car looked clean. Julio is truly professional and very on top Service is great . Get my 2 tires changed but in 1.5 hours. Even got a car wash and the car looked clean. Julio is truly professional and very on top of everything More

Great customer service Their customer service from the sales office to the service department is amazing. There is constant follow and focus on you as the customer. My serv Their customer service from the sales office to the service department is amazing. There is constant follow and focus on you as the customer. My service advisor Alex Marshall is great and consistently provides outstanding service. More

Service A Willie in service was a pleasure to work with. He made sure to provide me with a loaner so that my day was not inconvenienced at all. There were two a Willie in service was a pleasure to work with. He made sure to provide me with a loaner so that my day was not inconvenienced at all. There were two additional updates that needed to be performed and he made sure to have these also addressed while my car was there. Your customer care is top notch. Definitely will return when I need service! More

Scheduled Maintenance Willie Caldwell provided excellent service. He took the time to explain what needed to be done, and he answered all my questions. I got my car back an Willie Caldwell provided excellent service. He took the time to explain what needed to be done, and he answered all my questions. I got my car back and was very happy with the outcome. His level of professionalism is unmatched at other dealerships. I would highly recommend reaching out to Willie Caldwell at Mercedes Benz of Morristown to service your vehicle! More