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Mercedes-Benz of Morristown

Morristown, NJ

4.6
378 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 378 reviews

January 23, 2020

Best customer service Alex always goes and beyond. Best customer service ever! Always makes drop off so easy! And keeps me up to date on status and repair times! More

by DEENA9213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Alex Marshall's customer service!

January 23, 2020

Morristown Mercedes-Benz has always been dependable for their service and quality of work I highly recommend their punctuality and professionalism. Now, if we could only get 40 miles per gallon More

by Srovner
Recommend Dealer
Yes
Employees Worked With
Alex Marshall
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about dependability and quality of work. Our engineers are working on the other issue:)

January 21, 2020

Awesome experience, very easy to request device on 2 new tires. The job was performed very quickly while I waited in a posh waiting lounge. The price was exactly as it was quoted and I even received a rebat More

by Stasia1818
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your awesome experience!

January 10, 2020

Stay away from this Dealership, I was looking at a car with 80K MSRP (2019 GLE43 AMG) they offered me a ok price and when I asked for another thousand off the price , Sales manager increased the price by More

by Sema
Recommend Dealer
No
Employees Worked With
Sherif Elfatatry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Mercedes-Benz of Morristown responded

We are sorry that you were disappointed with your visit. Please contact me at 973-525-1929 or rob@mbmnj.com at your earliest convenience. Sincerely, Rob Bojarun

Jan 27, 2020 -

Mercedes-Benz of Morristown responded

.

January 02, 2020

Service I used the express service which doesn't require an appointment. They were able to take me right away and the wait was minimal. The service team is More

by LG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about our No Appointment Necessary Express Service Dept. Follow this link to see the services available through our Express Service department https://www.mbmnj.com/mercedes-benz-express-service

December 14, 2019

Called at 10:30 in the morning.I was told I could bring Called at 10:30 in the morning. I was told I could bring my car right in, yearly oil change, ect. I arrived at the dearler ship at 1115am and was do More

by New Car
Recommend Dealer
Yes
Employees Worked With
Julio Pereria. Service Advisor
Dec 14, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your recommendation. We appreciate your comments about our Express Service! Thank you. For more information on what services are available through our Express Service dept please visit https://www.mbmnj.com/mercedes-benz-express-service

December 07, 2019

Great dealership, great service. Once again so happy Great dealership, great service. Once again so happy with their professionalism. Willie always takes care of everything needed, and does it in a tim More

by Jets
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and for your recommendation. We appreciate your comments about our professionalism.You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

November 24, 2019

Troy P@Morristown MB provided me with excellent and knowledgeable service. He exceeded all my expectations. I was a bit nervous as I recently moved from out of state and had been with my service More

by Cargal
Recommend Dealer
Yes
Employees Worked With
Troy Pais
Nov 25, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about Troy Pais exceeding your expectations. We are also glad that you have found a new home for your Mercedes-Benz!

November 18, 2019

Professional, courteous staff, very neat and clean environment . Exceptional waiting area with refreshments in very clean space. Service finished very quickly in spite of apparent heavy workload. More

by Plt30068
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown. It is always pleasing when our customers elect to write a review so our future customers can see what we all about. Thank you! We appreciate your comments about our neat and clean facility.

November 12, 2019

Profesional and experienced support. The job was done properly and the car was ready on time. We had also a follow up to check how the car was performing. More

by Vaao34
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. It was our pleasure to assist you. You can self schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super friendly customer care agents at 973-525-1206.

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