Mercedes-Benz of Morristown

I got a flat on 287 and Willie sent someone within 15 minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery cam minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery came that day so he set up a shuttle service. I got to work and then the shuttle service delivered my car all fixed and washed on time. They all made A bad situation a lot less horrible. Thank you!! More

Excellent environment and great experience. Highly recommend mercedes vehicles. Service was easy to schedule very accommodative. Loaner car and drop off made it super simple. recommend mercedes vehicles. Service was easy to schedule very accommodative. Loaner car and drop off made it super simple. More

Willie is the best !! Always goes above and beyond!!! Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today More

Excellent service. Just confusing when they sent a text for a bill requesting payment for money I didn’t owe. Once they correct that glitch, they have the best service of all for a bill requesting payment for money I didn’t owe. Once they correct that glitch, they have the best service of all More

Excellent overall service! Promptly scheduled appointment, no unnecessary waiting, fully explained what needed to be done, how long it would take to complete the necessary work, and prompt notifi appointment, no unnecessary waiting, fully explained what needed to be done, how long it would take to complete the necessary work, and prompt notification after the job was completed! Very satisfied! More

Always great service very friendly staff nice friendly and comfortable atmosphere in the waiting room Also very clean My vehicle was also ready on time and comfortable atmosphere in the waiting room Also very clean My vehicle was also ready on time More

Mercedes-Benz of Morristown at 34 Ridgedale Ave did an outstanding job. Something unfortunate happened to my vehicle and the company under the leadership of the Service Adviser Mr. WILLIE CALDWELL took c outstanding job. Something unfortunate happened to my vehicle and the company under the leadership of the Service Adviser Mr. WILLIE CALDWELL took care of the problem in a very professional way. Thank you! I can only recommend this place! ANGELO A. WEBER, MADISON NJ More

Service is always impeccable. Willie Caldwell is the best advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz advisor in the business, always treating you with efficiency and kindness. All Willie's clients consider him a friend. If Willie left, Mercedes Benz of Morristown would likely lose a lot of customers More

Excellent,friendly, efficient. Work was done on time as promised. Troy knows the vehicle and he addressed the requirements needed. I highly recommend this service center promised. Troy knows the vehicle and he addressed the requirements needed. I highly recommend this service center More

Service department was exceptionally helpful as I spec’ed out and purchased MB winter wheels and tires for my AMG. Very happy with the result. out and purchased MB winter wheels and tires for my AMG. Very happy with the result. More