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Mercedes-Benz of Morristown

Morristown, NJ

4.6
378 Reviews
Welcome to Mercedes-Benz of Morristown. We are an authorized Mercedes-Benz Dealer in Morristown, NJ. Whether you are visiting to search for a Mercedes-Benz vehicle in the Morristown area or contacting our authorized service center, we hope to be of assistance.
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34 Ridgedale Ave

Morristown, NJ

07962

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Showing 378 reviews

March 17, 2021

Eddie is a very knowledgeable service representative. He is courteous, friendly and always keeps me informed. With him, I always feel I am being well advised and fairly treated. More

by Ahasiva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie salwan
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate your comments about your experience and your advisor Ed Salwan.

March 16, 2021

I have been coming to Morristown MB service for over 5 years and they continue to deliver the quality and the professionalism that I expect in a service team! Kudos Julio, my service advisor and the entir More

by AEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate you patronage and your comments about your advisor Julio.

March 07, 2021

Julio Pereira at Mercedes of Morristown is the best of the best! I called about bringing the car in for service and he was prompt and responsive and makes it easy. He’s a pleasure to deal with every tim More

by Eric G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate your comments about your advisor Julio.

March 06, 2021

I got a flat on 287 and Willie sent someone within 15 minutes to put a donut on so I could get to the service station safely. He quickly realized the tire I needed wasn’t in stock until the delivery cam More

by Gail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

You are very welcome! Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! We are glad to hear that Willie made the best out of a bad situation.

February 26, 2021

Excellent environment and great experience. Highly recommend mercedes vehicles. Service was easy to schedule very accommodative. Loaner car and drop off made it super simple. More

by Lisa E400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 24, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. We appreciate your comments about your experience.

February 17, 2021

Willie is the best !! Always goes above and beyond!!! Very thankful he is my service rep !!! Give him a raise!!! Thanks for your time today More

by Cpikiell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about Willie Caldwell and your experience with us!

February 05, 2021

Excellent service. Just confusing when they sent a text for a bill requesting payment for money I didn’t owe. Once they correct that glitch, they have the best service of all More

by NANCY3HCR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you. You can self-schedule your next Mercedes-Benz service appointment by following this link https://www.mbmnj.com/schedule-car-maintenance-or-auto-repair-morristown-nj or by calling one of our super-friendly customer care agents at 973-525-1206.

February 04, 2021

Excellent overall service! Promptly scheduled appointment, no unnecessary waiting, fully explained what needed to be done, how long it would take to complete the necessary work, and prompt notifi More

by smikulski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Feb 09, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation! It was our pleasure to assist you.

January 22, 2021

Always great service very friendly staff nice friendly and comfortable atmosphere in the waiting room Also very clean My vehicle was also ready on time More

by mariaburns0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Pereira
Feb 09, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your service experience with us.

January 02, 2021

Mercedes-Benz of Morristown at 34 Ridgedale Ave did an outstanding job. Something unfortunate happened to my vehicle and the company under the leadership of the Service Adviser Mr. WILLIE CALDWELL took c More

by silver_bullit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Caldwell III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BRIAN DOYLE
Jan 14, 2021 -

Mercedes-Benz of Morristown responded

Thank you for coming to Mercedes-Benz of Morristown and thank you for your recommendation. We appreciate your comments about your experience with us!

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